Receptionist

3 days ago


Ely, United Kingdom DS Smith Full time

About the Role

This is a corporate front of house receptionist role and as such, suitable experience is required. Working closely with other team members we will expect a high level of initiative. Motivation and cooperation couple with a positive ‘can do’ approach to the work.

The main duties of the role will include but not be limited to the following:

- Answering all incoming calls (currently circa 200 per day); transferring, re-directing or assisting callers as appropriate; updating the switchboard and maintaining the office telephone list.
- Welcoming all visitors and ensuring their presence on-site is recorded accurately, in line with health and safety requirements, and that they are given appropriate attention and assistance.
- Sorting incoming mail and franking outgoing mail; ensuring that the franking machine is maintained; dealing with deliveries and ordering couriers.
- Mailbox management and co-ordinating the booking of on-site meeting rooms, finding solutions at times of high demand; assisting with the setting up and clearing of rooms when time allows.
- Collating stationery orders for the Ely Team
- Fire Warden for DS Smith Plc in the event of an emergency evacuation of the building.
- Ensuring the Reception and kitchen area is kept clean and tidy at all times.
- Experience in a similar corporate, high-profile role.
- A good working knowledge of Microsoft Word and Outlook.
- Confident and experienced with telephone systems and diary management.
- Excellent personal presentation and clear diction.
- A calm manner and the ability to think and react quickly when under pressure.

**Benefits**:

- 25 days holiday plus bank holidays
- Qualifying sick pay
- Pension and share scheme
- Life assurance and income protection
- Employee Assistance Programme, Virtual GP, Occupational Health,
- Free eye tests, free flu vaccines
- Cycle to work scheme and other shopping discounts
- Learning and development opportunities
- Long service awards
- Employee Recognition
- Free onsite parking


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