Operations Associate

2 weeks ago


Belfast, United Kingdom Axiom Full time

**Associate, Business Operations**

**_ Belfast, Northern_**_ Ireland_**

**Closing date: 1st of December, 2023**

***About Axiom**:
Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach - connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent.

**About Revenue Operations**_:_**

The Revenue Operations team is responsible for maximizing the productivity and effectiveness of our Sales, Marketing and Talent functions with a rigorous data-driven approach. The team focuses on performance reporting and analytics, data management, territory management, establishing KPIs, target setting, and planning for future growth.

**About the role**:
As an Associate in our Revenue Operations team, you will play a critical role in our global team. You will have a passion for data and strong analytical and reporting skills.

Key responsibilities include:

- Produce weekly, monthly and quarterly performance reports for cadenced meetings and communications - e.g. Quarterly Business Reviews, monthly performance meetings, Executive Leadership Team meetings, Board meetings etc.
- Conduct performance analysis, including individual and team performance against targets. Provide senior leaders with access to critical metrics and insights, and identify performance improvement opportunities.
- Provide ad-hoc analysis and reporting as needed to support business decisions.
- Set quotas, goals and KPI benchmarks for individuals and teams that support Axiom's broader corporate goals and objectives.
- Regularly update and monitor data in Axiom's CRM (Salesforce) and Talent systems to ensure data quality and accuracy, conducting regular data clean-up exercises as needed.
- Handle day-to-day inquiries from the Sales and Talent teams regarding data updates that need to be made, or regarding systems or process challenges they are having, triaging and escalating as needed.

**About you**:
**Essential Business Requirements**:

- Bachelor's Degree or equivalent
- 2+ years' experience in a quantitative role such as sales operations, data analytics, business analytics, or financial planning and analysis.
- Strong analytical and quantitative skills, with an understanding of operational metrics and KPIs
- Ability to prioritize and manage time on a fast-paced, geographically distributed team

**Preferred Technical Requirements**:
- High proficiency in Excel
- Tableau or equivalent BI visualization tool experience
- Experience developing data visualizations and PowerPoint presentations
- Salesforce (CRM) experience



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