Office Administrator/ Scheduler

3 months ago


Warrington, United Kingdom HCS Full time

We’re looking for a proactive and efficient Office Administrator/ Scheduler to join our team in Golborne, Warrington. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works. You will need to be consistent in delivering a quality service to our clients. The hours are 30 hours per week over 5 days. You must live within 5 miles of the office.

**Responsibilities**
- Providing customer service to clients, engineers and suppliers.
- Dealing with queries from clients.
- Logging current jobs onto our job management system/database.
- Working with Managers, engineers and Sub-contractors to organise and schedule work.
- Updating and changing information as the job changes.
- Issuing purchase orders and works orders to sub-contractors
- Handling calls and communicating between the clients and engineers.
- Keeping all activity logged and up-to-date in an accurate manner.
- Working to ensure engineers days are planned maximising productivity & re-arranging works where necessary to optimise the engineers route.
- Ensuring that engineers are using and updating their job sheets correctly.
- Ensuring jobs raised in the job management system are booked in within target.
- Typing & sending quotations to customers.
- Management of engineers vehicles, booking repairs,
- Tracking engineers qualification expiry dates and booking training courses.
- Ad-hoc admin duties

**Requirements**:

- Experience within a construction/maintenance organisation (desirable)
- IT Literate (good knowledge of Word, outlook & Excel are a desirable)
- Excellent Customer service skills.
- Excellent work ethic.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: From £11.50 per hour

Schedule:

- Monday to Friday

Work Location: In person


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