Mortgage Administrator

3 months ago

Gloucester, United Kingdom One to One Recruitment Ltd Full time

**Mortgage Administrator**

Gloucester

Permanent

Full Time - Monday-Friday, 9:00-17:00

Salary - £18,000pa - £23,000pa DOE

One to One Recruitment aim to work closely with job seekers to find suitable roles that match what’s most important to you, ensuring to deliver exceptional customer service.

Our client has expanded significantly over the last 2 years, in line with their growth plans, they are looking for Mortgage Administrators to join their highly successful team.

This is a great opportunity to either start a career in the Financial Services industry or to take the next step and become part of an exciting journey.

**Main Duties and Responsibilities**
- Set up electronic mortgage file
- Introduce themselves to the client
- Provide any requested documents to the lender
- Liaise with other departments including the Insurance Team.
- Maintaining ongoing and appropriate contact with mortgage lenders, solicitors and clients, recording all communications on the business CRM system.
- Using standardised templates to draft letters to clients and raise invoices to any relevant party.
- Taking telephone calls as and when required. -Photocopying, faxing, document scanning and electronic filing of client documentation.
- Booking appointments for the mortgage advisors on an ad hoc basis.
- Following successful completion, closing down the electronic mortgage file.

**Knowledge, Experience and Skills**
- Previous administrative experience within the financial services, estate agency or conveyancing industry.
- Good computer skills and an ability to learn a bespoke computer package.
- Strong communication and customer service skills.
- Excellent organisational skills.
- A confident and professional telephone manner.
- The ability to work as part of a team.
- Ability to use own initiative and plan their work.
- Ability to be flexible when dealing with competing priorities.
- High levels of attention to detail.
- Confidence in delivering information to clients and in communications with other departments.
- Ability to work in line with a business process.
- Ability to work under pressure.

**Qualifications**
- GCSE or equivalent, grade C or above in Maths and English

Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.
One To One Recruitment are a privately owned independent Recruitment solutions provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£23,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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