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Perth, United Kingdom Green Tourism Full time

Green Business UK, operating for over 20 years, is established as the world’s leading sustainability accreditation company.

With the significant growth in the demand for sustainability and green recovery post COVID, our business is now at a pivotal stage in its evolution, with an innovative new online product launched and additional new corporate products under trial and development. To sustain our growth and deliver to our planned brand and financial objectives, we need additional support in our technical assessment team.

**Benefits**:

- Environmental Auditor Training
- Ongoing and regular Internal Training
- 31 days Holidays
- Team days (summer and winter)
- Day off on your Birthday each year.

**The role**:
The Environment and Sustainability Assessor (Green Meetings) role will include a combination of online support, advice and account management and occasional site visits to businesses across the UK and Ireland. Using our on-line platform GreenCheck and other tools you will provide advice to businesses on aspects relating to our Green Meetings certification programme, Green Tourism certification programme and other standards and services. You will be the Meeting and Events industry lead for the company working with key accounts You will work from home 3 days a week and be required to travel to the office the other 2 days a week which is in Perth.

**Responsibilities**:

- Responsible for follow up calls to prospective and current customers technical enquiries
- Carry out engaging and informative GreenCheckTM online assessments
- Manage time effectively to ensure maximum benefit to the clients
- Create informative and well-presented written reports for businesses
- Provide exceptional customer service to all current and potential clients.
- Work within the technical team, to help criteria development as well as the development of members’ technical information (i.e., case studies, factsheets, E-newsletter articles, Blog/Vlog pieces etc.)
- Contribute to the ongoing development of the Green Meetings programme.
- Champion and strive to provide exceptional customer service to all current and potential clients
- Liaise and work with organisation within the meetings and Events industry to promote the Green Meetings certification programme,
- Undertake development projects as directed by the Management Team
- Knowledge of Meeting and Events Industry
- Excellent communication skills
- Confident telephone manner with ability to build trust and credibility
- Ability to explain technical/environmental issues in a simple and easy to understand language
- Knowledge of environmental and sustainability issues
- A keen desire to learn and to help businesses make a difference
- Experience of meeting and exceeding targets
- Experience of online, phone-based support or customer engagement
- Committed to delivering exceptional customer experiences
- Confident delivering webinars
- A team player who will is committed to building positive relationships with colleagues
- Committed to ongoing personal development
- Experience of report writing
- Proactive and willing to take the initiative
- A reliable and high-quality broadband service and space for a home office*
- Must be based in Central belt of Scotland due to location of office
- All IT, home office equipment will be provided.

**Job Types**: Part-time, Permanent
Part-time hours: 37.5 per week

**Salary**: £26,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Perth, PH1 5NW: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in the Meeting and Events industry?

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Perth, PH1 5NW