Caseworker - Legal Aid Agency

2 weeks ago


Nottingham, United Kingdom Legal Aid Agency Full time

**Details**:
**Reference number**:

- 347051**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 6Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at LAA 1 Unity Square, FLR 3, NG2 1AWAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Salary range (depending on location)**:
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

**Working Pattern**:
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.

**The Legal Aid Agency**

We are an executive agency of the Ministry of Justice (MoJ). We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.

Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

**Our LAA commitment to Diversity and Inclusion**

The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.

The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.

Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting.

Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

**Case Management**

The Case Management department is the delivery function of the LAA and our staff ensure that each year 600,000 new clients are able to access the justice they require, and that their providers are fairly remunerated for the delivery of the legal aid. As part of the work we do, we must ensure that we understand and improve the effectiveness of the schemes whilst achieving value for money.

**Crime Case Management**

**Job Summary**
- As a Caseworker you will:
- Use guidance and regulations to make accurate decisions.
- Ensure your work meets performance targets.
- Ensure all data is processed accurately and securely.

**Essential Knowledge, Experience and skills**
- Ability to work to deadlines.
- Effective decision-making skills using evidence/information.
- Ability to work well as part of a team.
- Effective I.T skills.
- Effective communication skills.

**Assessment approach**

**Application Process**

Please note we do not require a CV.

**Interview / assessment Process**
- Strengths relevant to the role.
- A question based on the essential skills and experience required of a caseworker.

Shortlisting is planned for week commencing 15th April 2024

Interviews are planned for week commencing 29th April 2024

**Complaints procedure**

If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.

**Person specification**:

- Please refer to Job Description**Benefits**:

- Alongside your salary of £22,940, Legal Aid Agency contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries wh


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