Office Administrator

3 days ago


Thetford, United Kingdom Su-Bridge Pet Supplies Ltd Full time

As part of the office admin team, closely assisting and supporting the Key Account Office Manager, the role involves working in a fast moving environment where attention to detail and service levels are paramount.

**Reporting directly to**:
Key Account Office Manager

**Key Job Functions**:
Processing sales orders

Investigating shortages and claims

Processing of claims and associated credits via web portal

Dispute resolution

Web catalogue, product information and image updates

Raising product safety certificates

Stock investigations and reporting

Customer communications

Dealing with customer queries

Adhoc analysis

**Skills and abilities**:
Fully computer literate with a good knowledge of Microsoft products

A good understanding of Goods Received processes preferred but training is available

Highly organised and hard working

Ability to multi-task and work under pressure

A high level of accuracy and attention to detail

Effective communicator

Ability to be discreet, diplomatic, reliable and trustworthy

Tenacious with the ability to see a task through to completion

**Qualifications**:
Experience in a similar environment preferred

Excel Intermediate

40 Hours:
Monday 06:30-14:30

Tuesday-Friday 08:00 - 16:00

30 min paid lunch/break allowance

**Salary**: £22,700.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thetford, IP25 7AA: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

Reference ID: Key Account Admin



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