Event Executive

6 days ago


Leeds, United Kingdom Marriott International, Inc Full time

**Job Number** 23038391

**Job Category** Sales & Marketing

**Location** Leeds Marriott Hotel, 4 Trevelyan Square Boar Lane, Leeds, England, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

The Event Executive is responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales. The Event Executive provides excellent customer service through every element of the event or group enquiry, utilizing strong selling skills.

Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high level service through pre -event, during event and post event.

Recognizes opportunities to maximize revenue, conversion and drive repeat business.

The Event Executive takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.

**CANDIDATE PROFILE**

**Experience**
- Background in customer service role, sales, event management ideally within an hotel environment preferred

**Skills and Knowledge**
- Effective sales skills
- Knowledge of meetings & event management
- Effective communication (verbal, listening, writing) and negotiation skills
- Strong customer development and relationship management skills
- Strong organization skills
- Knowledge of contract management and legalities
- Knowledge of menu planning, food presentation and banquet and event service operations
- Knowledge of event technology products and services
- Knowledge of current trends in event management and event technology
- Knowledge of overall hotel operations as they affect department
- Ability to execute against an agreed event and group strategy
- Strong problem-solving skills; encourages new innovative solutions when appropriate
- Effective influence skills
- Effective decision making skills

**Education or Certification**
- High School Diploma or equivalent required; Bachelor’s Degree preferred

**Leadership Competencies**

Attach the Leadership Competencies template that corresponds to the career band for the position.

**Specific Duties**
- Ownership for the management and conversion of assigned enquiries
- Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.
- Correct use of systems process to ensure booking integrity, consistency & accuracy.
- Sells to a pre-determined event and group strategy
- Works within brand standards & systems processes
- Generate incremental revenue and deliver excellent guest service.
- Effectively manages bedrooms blocks and meeting space inventory for assigned groups
- Conducts compelling show rounds to win the business
- Proactively resolicits previous customers and event bookers for future opportunities

**Guest Satisfaction**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
- Provides excellent customer service. Ensures all associates involved in and event or booking understand expectations and parameters.
- Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
- Conducts pre
- and post-event meetings as required to review/communicate group needs and feedback.
- Actively solicits feedback from the hotel departments to identify areas for improvement to enhance the Event Planner’s experience.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Sales and Revenue Management**
- Delivers a compelling sales experience to drive conversion and repeat business
- Provides appropriate feedback to overcome obstacles to selling, including pricing, inventory availability and event execution
- Effectively up sells products and services throughout the event process.
- Participates in customer site inspections and assists with the sales process when necessary.
- Effectively manages customer budgets to maximize revenue and meet customer needs.
- Accurately forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

**Other**
- Performs other duties as assigned to meet business needs.
- Performs other related tasks as assigned by management.
- Complies with Marriott International Hotels Limited Regional Office policies and procedures.
- Working hours as required to do your job but normally not less than 39 hours per week.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other


  • Events Executive

    5 days ago


    Leeds, United Kingdom Pinsent Masons Full time

    **Role Overview** We have an exciting opportunity for an Events Executive to join our Events team. We are looking for an enthusiastic individual who has a passion for events. Reporting to the Events Manager, the Events Executive will be responsible for planning and managing events of all types including seminars, conferences and corporate hospitality...

  • Research Executive

    5 days ago


    Leeds, United Kingdom Virtua Executive Full time

    Virtua is a newly launched global executive search and recruitment business based in Leeds. Specialising in the sports, fashion, outdoor, sustainability and wider consumer goods markets, our team members have over 10 years’ experience in their relevant fields providing a strong foundation for a business built on passion. Virtua is backed by an impressive...


  • Leeds, Leeds, United Kingdom CV-Library Full time

    Job Title:We are seeking an ambitious Public Relations and Event Coordinator to join our team on a maternity cover basis. This role is an ideal opportunity for a driven and organized individual to utilize their expertise in event planning, marketing, and communications.About the Role:As a Public Relations and Event Coordinator, you will be responsible for...

  • Event Sales Executive

    3 months ago


    Leeds, United Kingdom CV-Library Full time

    Event Sales Executive Salary: £24,000 - £27,000 basic + 6-8k commission (Uncapped). Location: Leeds Benefits: Hybrid working, 25 days holiday, profit related annual bonus, pension, free parking, bike to work scheme, We are current recruiting for an Events Sales Executive for an events and communications business based in Leeds. This is a...


  • Leeds, United Kingdom Hilton St. George's Park Full time

    **WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and...


  • Leeds, Leeds, United Kingdom Restaurant Associates Full time

    Salary: 87 per annumWe are seeking a motivated and enthusiastic Sales Executive to join our team at the Royal Armouries & New Dock Hall in Leeds. This world-class venue offers unparalleled facilities for conferences, events, and exhibitions, hosting over 380 national and international events annually.The ideal candidate will possess sales or event planning...


  • Leeds, Leeds, United Kingdom Thwaites Full time

    As a Conference and Events Sales Executive at Thwaites, you will be responsible for driving revenue and achieving sales targets through effective relationship-building and negotiation skills.About the RoleWe are seeking an experienced sales professional to join our team as a Conference and Events Sales Executive. In this role, you will work closely with the...


  • Leeds, United Kingdom InVentry Ltd Full time

    **JOB DESCRIPTION** **Job title**: Marketing & Events Executive **Department**: Marketing **Salary**: From £24,000 This role is the perfect opportunity for someone who has fantastic organisation skills to join a fast pacedand energetic marketing team. The role will involve delivery, tracking and analysis of various marketingcampaigns as well as assisting...


  • Leeds, Leeds, United Kingdom PEXA Group Limited Full time

    Role SummaryThe Senior Marketing Events Executive role is responsible for planning and delivering marketing events to ensure presence and awareness of the UK brands within PEXA. The role involves identifying and booking events aligned to the marketing plan and budget, including ensuring appropriate representation from PEXA colleagues and, where applicable,...


  • Leeds, United Kingdom Jo Holdsworth Recruitment Full time

    My client is a fast growing, expanding media and events business whose headquarters are in Leeds. They are now looking to expand their team with an Event Sales Executive who will be responsible for managing attendee and delegate sales across conferencesand award ceremonies for the professional service markets with warm leads. **Responsibilities and...


  • Leeds, Leeds, United Kingdom Lucy Walker Recruitment Full time

    Job Title: Events Sales ExecutiveDescription:We are a dynamic events and communications business based in Leeds, specializing in providing market leading award ceremonies and conferences to corporate clients. We are currently recruiting for an Events Sales Executive to join our sales team.Responsibilities:- Building relationships with new and existing...


  • Leeds, United Kingdom The Queens Hotel Full time

    **Meeting & Events Executive**: **The Queens Hotel**: **Salary**:From £23,000 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Leeds***: Located in the heart of Leeds, The Queens Hotel is a place like no other. Marrying authentic art deco glamour with on-trend fittings and furnishings, this newly refurbished city-centre retreat offers...


  • Leeds, United Kingdom Hadi Care Ltd Full time

    We're looking for an Events & Marketing Executive for our Brilliant Homecare Company based in Leeds. We’re at a very exciting time here at HadiCare, with a brand-new branch and further expansion just around the corner. Progression and development are at an all-time high. **Who We Are**: At HadiCare, we are committed to delivering Brilliant Care that...

  • Event Sales Executive

    2 weeks ago


    Leeds, United Kingdom Compass Group UK Full time

    £27,033.87 per annum Enhanced pension contributions Opportunity to buy additional holiday allowance Access to a wide range of programs to train and develop you Discounts at selected high street retailers What you'll be doing: The Royal Armouries & New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds. Our...

  • Event Sales Executive

    2 weeks ago


    Leeds, United Kingdom Compass Group UK Full time

    £27,033.87 per annum Enhanced pension contributions Opportunity to buy additional holiday allowance Access to a wide range of programs to train and develop you Discounts at selected high street retailers What you'll be doing: The Royal Armouries & New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds. Our...

  • Event Sales Executive

    2 weeks ago


    Leeds, United Kingdom Compass Group UK Full time

    Job Description £27,033.87 per annum Enhanced pension contributions Opportunity to buy additional holiday allowance Access to a wide range of programs to train and develop you Discounts at selected high street retailers What you'll be doing: The Royal Armouries & New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds....


  • Leeds, United Kingdom Sedulo Full time

    **Our Vision**: We are financial consultants to entrepreneurs providing expertise in accountancy solutions and commercial business advisory services. Our name, derived from the adjective ‘sedulous’, epitomises the work ethic, commitment and attention to detail we perform on each project to ensure the highest possible level of service. We offer a full...

  • Executive Chef

    2 weeks ago


    Leeds, Leeds, United Kingdom Dish Hospitality Full time

    Company OverviewDish Hospitality is a leading provider of bespoke event catering services throughout Yorkshire.SalaryWe offer a highly competitive salary of approximately £32,000 per annum, reflecting the high standards of our events and the expertise required of our team members.Job DescriptionAs an experienced events chef with Dish Hospitality, you will...


  • Leeds, United Kingdom Sedulo Full time

    **Our Mission** At Sedulo we are building a world class team to deliver our mission to make positive change in the communities we work in. We do this by: - Working with our clients to transform their business and personal finances - Connecting and contributing to the business community in the cities we are located in - Working with charities by...


  • Leeds, Leeds, United Kingdom Lucy Walker Recruitment Full time

    Join Our TeamWe are seeking a highly motivated and results-driven Event Sales and Business Development Executive to join our dynamic team in Leeds. As a key member of our sales team, you will be responsible for developing strong relationships with corporate clients to drive revenue growth through consultative sales approaches.Your primary focus will be on...