Pcn Safeguarding Administrator

6 months ago


Sutton Coldfield, United Kingdom Sutton Coldfield Group Practice (SCGP) - NHS Full time

Reporting to: Partner Lead for Safeguarding, PCN Manager, Group Business Manager

Hours: Part time from 28 hours per week up to full time (37.5 hours). We are open to a flexible working pattern.

Location: Although the role will be based at Sutton Park Surgery, there may be a requirement to work across all sites in order to fulfil all the duties and responsibilities

**Salary**: From £ 12 - depending on experience, increase on successful completion of probation

Sutton Coldfield Group Practice (SCGP) Primary Care Network consists of a single merged innovative practice on a single IT system. We pride ourselves on providing high quality patient centered care by a well-supported team of staff with a focus on a culture of continued learning and improvement. We span six sites within a five mile radius and cover 52,000 patients.

We are looking for an enthusiastic, highly motivated Safeguarding Administrator with a minimum of 2 years’ appropriate experience to join our safeguarding team.

**SCGP mission statement and values**:
**PASSIONATE ABOUT HEALTH - COMPASSIONATE WITH PEOPLE**

**Our vision is to be a bold and innovative general practice which is integrated in the community and delivers quality care in partnership with our patients.**

**All members of the SCGP team are dedicated to providing a quality service in order to achieve safe health services, which meet patient needs.**

**Good general practice is based on good doctor and patient relationships requiring trust and mutual respect. We believe this is basic to good patient care. We work in a partnership with our patients.**

Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?

**If so, then this opportunity may be perfect for you**

1. Job Role & Purpose

The PCN Safeguarding Administrator provides essential support to the delivery of our safeguarding services for our Primary Care Network (PCN).

The purpose of the role is to effectively process and manage any inbound safeguarding administration requests including report preparation, coordination of meetings, taking meeting minutes and actioning safeguarding alerts.

The PCN Safeguarding Administrator will liaise with the Partnership Safeguarding Lead on progress and potential process improvements.

2. Key Duties & Responsibilities
- Undertake effective, efficient, accurate and on-time processing of all inbound safeguarding data, including read coding and Paediatric Hospital DNA’s as per protocol
- Prepare safeguarding reports accurately, completely, comprehensively and on time for GP review
- Coordinate clinician participation in and preparation of safeguarding meetings
- Maintain accurate records of the status of all safeguarding related requests
- Undertake effective administration activities including scanning, copying, taking meeting minutes and monitoring the safeguarding inboxes across our clinical systems
- Manage any safeguarding reporting requirements
- Undertake effective and appropriate communications to staff, patients and partners as directed in relation to safeguarding administration (internally and externally)
- Provide support to the care coordinator function for patients who have identified safeguarding needs
- Ensure that safeguarding alerts on patient records are in place and maintained
- Liaise with the organisations Safeguarding Lead to identify, recommend and implement process improvements as required
- Ensure that reporting and systems are in place so that management is always fully appraised of the status of all safeguarding requests
- Ensure that information relating to patients, colleagues, other healthcare workers or the business of the Partnership is only divulged to authorised persons in accordance with the Partnership policies and procedures relating to confidentiality and the protection of personal and sensitive data
- Have a working knowledge of all systems used within the Partnership that support the clinical functions
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with team members, colleagues and other relevant stakeholders to
- meet patients’ needs
- Effectively manage own time, workload and resources
- Assist with, record and monitor the delivery of safeguarding training to all SCGP staff
- Maintain the protocols that detail the activities performed in the delivery of the role,

presenting to line manager for approval of any key changes

3. Performance Standards
- Establish and maintain effective communication pathways with practice staff and external teams appropriate to the role
- Ensure effective and efficient safeguarding administration activities are delivered on time, accurately and compre



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