Voip Technical Support Specialist
2 weeks ago
Due to continued growth within the UK, Wildix is pleased to make available the position of Technical Support Engineer, a role that is suited for an enthusiastic team player with a keen eye for detail. As part of the Wildix team, occasional travel will be involved with overnight stays within the UK and some international trips required, so flexibility is a requirement for anyone wishing to join this fast-paced forward-thinking company. As an Employee of Wildix, you can expect the benefits that go with working for a global technology company and the rewards to match, along with a pleasant working environment in the heart of Coventry based at the historic Canal Basin within a bright and friendly facility.
**Required Skills**:
- 1-3 years of experience working with VoIP PBX’s and Unified Communications
- intermediate - advanced knowledge of VoIP protocols
- Ability to analyse call flows with Wireshark and use tcpdump, ngrep and sngrep
- Good knowledge of network technologies (OSI model, TCP/IP, LAN, WAN, DNS, DHCP, QOS)
- Good knowledge of Linux OS
- Knowledge of virtualisation technologies (HyperV, vmWare)
- Knowledge of Microsoft Windows Server
- Experience in problem analysis and resolution, previous experience in technical assistance/help desk
- Experience with Telecommunications standards DECT / SIP / ISDN / Analog
- Strong communication, technical and analytical skills
- Quick learner, eager to learn new products and technologies
- Team player with a high level of dedication and commitment
- Work closely with Partners and assist with large scale deployments
*
- Work on integrations between Wildix and 3rd party products
- Identify, analyze and troubleshoot technical issues to provide help in a timely manner
- Work in collaboration with other members of the Technical Support Team and help with bugs/improvements
- Use OTRS and JIRA to manage tickets
- Advice on technical pre-sales queries
- Train partner engineers on the correct use of products
- Use technical skills to work on complex technical solutions
- Occasional travel in the UK
**Desirable Skills**: **Multiple industry and vendor certifications such as Microsoft and Cisco ** Knowledge/work experience with Asterisk, Kamailio, webRTC
*
We Offer: Competitive Salary
- Car Allowance
- Flexible working
**Location**: **Office-based (Coventry)**
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£35,000.00 per year
**Benefits**:
- Flexitime
- Sick pay
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
-
Voip Technical Support Specialist
2 weeks ago
Coventry, United Kingdom Wildix Full time**Wildix, the number one European UCaaS Vendor on the Gartner® Magic Quadrant for 2021.** **Our mission is to facilitate internal and external communication between companies and their customers from anywhere in the world.** **Due to continued growth within the UK, Wildix is pleased to make available the position of VoIP Technical Support Specialist, a...
-
Senior Voip Engineer
2 weeks ago
Coventry, United Kingdom Wildix Full time_**Wildix**, the number one European UCaaS Vendor on the Gartner® Magic Quadrant for 2021._ - Our mission is to facilitate internal and external communication between companies and their customers from anywhere in the world._ - Due to continued growth within the UK, Wildix is pleased to make available the position of Senior VoIP Engineer, a role that is...
-
Voip Engineer
3 weeks ago
Coventry, United Kingdom Recruitment Genius Full timeWe have an exciting opportunity to join our forward-thinking Telecoms Engineering Team specially installing on premise & Cloud VoIP based phone systems. As a result of fast and continual growth, we are now looking to expand our Engineering Team with an enthusiastic, highly talented and technically astute Engineer. Key Responsibilities: - Installation and...
-
Technical Field Support Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeAbout the Opportunity:We are seeking a skilled Technical Field Support Specialist to join our team. As a Technical Field Support Specialist, you will be responsible for providing technical support and maintenance services to clients in the field.About the Job:As a Technical Field Support Specialist, you will visit client sites to perform routine maintenance...
-
Technical Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeExcellent opportunity for a CNC Programmer with milling and turning experience looking to become a technical specialist on state-of-the-art machining equipment.As a Technical Specialist at Rise Technical Recruitment Limited, you will be working in their specialist technology center where you will be giving demonstrations to show the capabilities of their...
-
Technical Support Engineer
4 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeWe are seeking a highly skilled **Electrical and Mechanical Equipment Specialist** to join our team. As a key member of our technical support team, you will be responsible for servicing, maintaining, and installing complex electrical and mechanical equipment at client sites across the UK.This is an exciting opportunity to work with a leading company that...
-
Technical Training Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Full timeAbout the RoleWe are looking for a Technical Training Specialist to join our team at Rise Technical. As a Technical Training Specialist, you will be responsible for delivering high-quality training programs to engineering apprentices, focusing on BTEC Level 3 Engineering programs.Your primary responsibility will be to design and deliver engaging and...
-
Technical Support Specialist
1 month ago
Coventry, Coventry, United Kingdom LMS Group Full timeJob Summary: We are seeking a skilled IT Support Specialist to join our team at LMS Group. As an IT Support Specialist, you will be responsible for providing technical assistance to clients, resolving hardware and software issues, and maintaining accurate records of support interactions. About the Role: In this role, you will work closely with our Technical,...
-
Technical Installation Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeCompany OverviewRise Technical Recruitment Limited is a specialist company renowned for its exceptional reputation within the industry. We pride ourselves on supporting our staff's career development, providing specialist training to enhance their skillset, and fostering a positive work environment.
-
Technical Support Officer
2 months ago
Coventry, United Kingdom Hays Business Support Full timeYour new company Due to the partnership between Hays and a local authority within the West Midlands, we are looking to recruit a Technical Support Officer to join the team. Your new role As a Technical Support Officer, you will be supporting the team by ensuring invoices are processed, and any purchase orders are raised. You will be responsible for...
-
Technical Glass Machinery Specialist
4 weeks ago
Coventry, Coventry, United Kingdom CV Technical Full timeAre you a skilled professional with experience in service and maintenance of technical equipment? We are looking for a motivated individual to join our team as a Technical Glass Machinery Specialist at CV Technical, a leading glass processing machinery manufacturer.Based in the UK & Ireland, this role offers an attractive salary of £45,000 + Benefits +...
-
Technical Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeOverviewRise Technical Recruitment Limited is a well-established international business providing specialist installation, service, and maintenance to equipment used in hospitals across 15 countries worldwide.
-
Technical Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Genius Recruit Ltd Full timeJob SummaryWe're looking for a talented Technical Support Specialist to provide exceptional technical support and maintenance services for our range of test and stimulation systems.The successful candidate will have a passion for engineering and a strong ability to work autonomously in an interdisciplinary environment.
-
Technical Support Specialist
2 months ago
Coventry, Coventry, United Kingdom LMS Group Full timeA fantastic opportunity has arisen for an ambitious individual to develop skills in a dynamic environment. As a Technical Support Specialist, you will be responsible for handling service requests in a professional and timely manner.Key responsibilities include providing basic phone and remote troubleshooting and support, processing tickets, and resolving...
-
Technical Operations Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Operations Specialist RoleRise Technical Recruitment Limited is hiring a Technical Operations Specialist to oversee the maintenance and repair of industrial facilities.Key Responsibilities:Develop and implement maintenance schedulesManage a team of maintenance engineersMonitor and report on facility performanceRequirements:Degree in Engineering or...
-
Technical Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is seeking a highly skilled CNC Milling and Turning Expert to join our team as a Demonstrations Engineer.This exciting opportunity is ideal for a CNC Programmer looking to develop their skills on specialist equipment and take on a key role in showcasing the company's capabilities.The successful candidate will have...
-
Technical Support Specialist
7 months ago
Coventry, United Kingdom ABB Full time**Technical Support Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...
-
Technical Service Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Technical Service SpecialistAbout the Role: We are seeking a skilled Field Service Engineer to join our team at Rise Technical Recruitment Limited. As a Technical Service Specialist, you will be responsible for the service, maintenance, and installation of electrical and mechanical equipment. This is a Monday to Friday role with opportunities for...
-
Technical Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Johnson Controls, Inc. Full timeAbout the RoleWe are looking for a Technical Support Specialist to join our team at Johnson Controls, Inc. As a key member of our technical support team, you will be responsible for providing technical assistance to customers, resolving issues efficiently, and ensuring that our products and services meet the highest standards of quality and reliability.Your...
-
Technical Specialist
3 weeks ago
Coventry, United Kingdom Rise Technical Recruitment Limited Full timeJob Title: Technical Specialist - CNC EquipmentLocation: Coventry, WarwickshireSalary: £45,000 - £60,000 per annum + benefits.Rise Technical Recruitment Limited is seeking an exceptional CNC Programmer to join their team as a Technical Specialist - CNC Equipment. The ideal candidate will have experience in milling and turning, with a strong passion for...