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Junior Support Consultant

4 months ago

Lincoln, United Kingdom Integrity Software Systems Ltd Full time

**Junior Support Consultant**

**Job description**

**Responsibilities**
- Booking in and carrying out updates with customers
- Answering software queries for customers
- Help ensure tickets are responded to in a timely manner
- Provide sources of information, documentation, video links etc.. to customers
- Order, process and deploy licences where applicable
- Assist in any other administrative duties that may be required by the support and contact centre teams

**Key skills**
- Strong administrative and organisational skills
- Professional and friendly telephone manner
- Dedicated, enthusiast individual who delivers a high level of customer service
- Excellent attention to detail
- Positive ‘can do’ attitude

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Lincoln, LN6 3QX: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Lincoln, LN6 3QX

Reference ID: Junior Support Consultant