Sales Administrator

4 days ago


Haywards Heath, United Kingdom Travail Employment Group : Burgess Hill Full time

**Job Title: Sales Administrator**

Location: Haywards Heath (Outskirts - own transport essential)

Hours: Monday to Friday, 8:30 - 17:00

**Salary**: Up to £25,000

Benefits: Holiday, Parking, Pension

We are delighted to be working with our wonderful client in the search for a Sales Administrator to join their busy and growing team. Sitting within the automotive sector, our client is ideally looking for someone with a background in Automotive CustomerService and Administration.

As part of the Customer Facing team, the purpose of the role is to provide a professional and high-quality service to all customers.

As a Sales Administrator you will:

- Demonstrate a passion for excellence with regards to treating and caring for our customers
- Offering in-depth advice and support on products and adaptations
- Work collaboratively to solve customer issues as quickly and as efficiently as possible
- Record all customer interactions on CRM
- Take ownership of sales enquiries through to the end, including first contact, sending out quotes, following up and closing the sale
- Build and strengthen relationship with dealerships in catchment area
- Report and escalate customer complaints promptly
- Proactively communicate with customers during their lease

As a Sales Administrator you will ideally have the following attributes:

- Experience working in a fast-paced customer service environment
- Demonstrates ownership to resolve challenging customer issues, escalating if necessary
- Ability to determine customer needs and provide appropriate solution
- Effective problem-solving skills including decision making, time management and prioritisation of tasks assigned
- Experience using Microsoft Office including Word & Excel.
- Positive can-do attitude, calm under pressure, empathy.



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