Receptionist

3 weeks ago

Eastbourne, United Kingdom Burlington Hotel Full time

**Job Ref**:BES5167

**Branch**:Burlington Hotel

**Location**:Burlington, Eastbourne

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:25/03/2024

**Closing date**:27/04/2024

**Who are we?**

Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.

**Join our exceptional team**

We are currently looking for exceptional people to join our team and have a great opportunity for a **Receptionist**

As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction.

**Key Responsibilities of the role**:

- To be familiar with the days business, including arrivals, departures, and special requests.
- Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
- To have a good understanding of the guests’ requirements when they are checking in or out.
- To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
- Keeping the team up to date by attending the daily meetings.
- Maximise sales through up-selling, using incentives and promotions
- Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
- Ensure prompt resolution of customer complaints
- Professionally and competently operates the telephone system in line with both operating and Company Standards.

**Requirements of the role**:

- To have worked in a hotel or with people in a customer related role.
- Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
- To be able to make decisions in a fast paced environment and to enjoy it
- To be able to communicate well to each other and guests
- Be able to use a phone and computer system - we use Opera.

**What do we offer?**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty

**More about us**:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.

When you’re perusing the Eastbourne hotels, there isn't any finer than this beautiful listed Victorian building near the promenade. The Burlington Hotel offers you views of the seas whilst you enjoy the restaurant or bar and lounge. Enjoy the sea air as soon as you step out of the front door and relax fully into your seaside holiday.

With 159 bedrooms available which include; standard single, sea view single, standard double, standard twin, sea view double, sea view twin and superior sea view twin. All ensuite for the most comfortable stay.

  • Receptionist

    1 week ago

    Eastbourne, United Kingdom Page-Hired Full time

    **Receptionist - Eastbourne** - An estimated salary range of £12 to £13 per hour - A temporary role with potential for permanency. This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Our client is a...

  • Receptionist

    1 month ago

    Eastbourne, United Kingdom Page Personnel Full time

    This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Client Details Our client is a well-established business in Eastbourne, with a strong reputation in the professional services industry. Description As a...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a** Receptionist** to join the team at **The Queens Hotel, Eastbourne.** **Receptionist working hours** As a** Receptionist **you will work** 35-42 hours per week**, including weekends & split shifts.** **With an hourly rate of** £11.00 - Regardless of age** **Being a Receptionist**: Your main tasks as a...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Page Personnel Secretarial & Business Support Full time

    This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Client Details Our client is a well-established business in Eastbourne, with a strong reputation in the professional services industry. Description As a...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Emin Read Solicitors Full time

    Emin Read is currently seeking a professional, energetic and friendly person to join our Reception team in Eastbourne. Experience in a receptionist role or similar is essential. **Responsibilities**: - Answer, screen and forward high volumes of incoming phone calls quickly and efficiently - Receiving visitors at the front desk by greeting, welcoming,...

  • Receptionist

    6 days ago

    Eastbourne, United Kingdom Emin Read Solicitors Full time

    Emin Read is currently seeking a professional, energetic and friendly person to join our Reception team in Eastbourne. Experience in a receptionist role or similar is essential. **Responsibilities**: - Answer, screen and forward high volumes of incoming phone calls quickly and efficiently - Receiving visitors at the front desk by greeting, welcoming,...

  • Receptionist

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a Receptionist to join the team at The Queens Hotel, Eastbourne.Receptionist working hoursAs a Receptionist you will work 35-42 hours per week, including weekends & split shifts. With an hourly rate of £ Regardless of ageBeing a Receptionist:Your main tasks as a Receptionist will include assisting in the...

  • Receptionist

    2 weeks ago

    Eastbourne, United Kingdom Emin Read Solicitors Full time

    Emin Read is currently seeking a professional, energetic and friendly person to join our Reception team in Eastbourne. Experience in a receptionist role or similar is essential. **This role is currently a temporary contract, initially a minimum of 3 weeks but likely to continue thereafter.** **Responsibilities**: - Answer, screen and forward high volumes...

  • Receptionist

    3 months ago

    Eastbourne, United Kingdom Jago Consultants Ltd Full time

    Our client is a well-established Law firm who are looking to recruit a Receptionist to join their existing team. As a Receptionist you will welcome all customers visiting the office and delivering outstanding customer service, You will need to be able to build a rapport with customers, establish their needs quickly and assist in any way...

  • Receptionist

    1 month ago

    Eastbourne, United Kingdom SO Legal Limited Full time

    SO Legal is looking for an enthusiastic, organised receptionist to join our Eastbourne head office on a part-time basis. The role will see you provide outstanding service to visitors, answer incoming calls to the firm, and complete general administrative duties as required. Main duties: - Assisting with administrative duties - Dealing quickly and...

  • Outpatient Receptionist

    3 months ago

    Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

    An opportunity has arisen for a part time Receptionist at the Eastbourne District General Hospital. You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and...

  • Outpatient Receptionist

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    An opportunity has arisen for a Receptionist at the Eastbourne District Hospital.You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.

  • Outpatient Receptionist

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom East Sussex Healthcare NHS Trust Full time

    An opportunity has arisen for a part time Receptionist at the Eastbourne District General Hospital.You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation...

  • Bank Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Healthcare Homes Full time

    **Bank Receptionist** **Sovereign Lodge - Eastbourne** **£11.44 per hour** **Shift Time - 10am-5pm** **Covering Sickness and Annual Leave of existing team** **Healthcare Homes are recruiting for a Receptionist to join our team!** If you are interested in this role and would like to hear more about working as a Receptionist, then please get in...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom York House Hotel Full time

    At **York House Hotel **we have made a promise to make life more enjoyable and we do this with our amazing team! A job, a career or a calling - you could be our next **Receptionist**! As part of our team you can enjoy the following benefits: - Participate actively in initiatives to build a more inclusive and sustainable world - Continuously learn and...

  • Receptionist

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom SO Legal Limited Full time

    SO Legal is looking for an enthusiastic, organised receptionist to join our Eastbourne head office on a part-time basis.The role will see you provide outstanding service to visitors, answer incoming calls to the firm, and complete general administrative duties as required.Main duties: Assisting with administrative duties Dealing quickly and efficiently deal...

  • Receptionist

    2 weeks ago

    Eastbourne, United Kingdom St Anne's Veterinary Group Eastbourne Full time

    **Job Title**:Receptionist **Salary**: £11.56 per hour **Location**: Eastbourne **Job Type**:Permanent **Hours**: Part-time, average of 20.25 hours per week, including evenings until 7.30pm and some weekend cover (Flexibility needed for covering sickness and leave. This may include weekends). **Your role and responsibilities** We are looking for an...

  • Receptionist (Live-in Available)

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom The Shore view hotel Full time

    Receptionists check guests in and out, often using a computerised system. You issue keys to guests; either you provide guests with clear directions, or a Porter will show them to their accommodation. You keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any necessary information goes to the housekeeping,...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Brewers Decorator Centres Full time

    **Receptionist** **Albany House - Eastbourne** **Part Time - Monday to Friday** **1pm to 5pm** **Competitive salary plus pension and company benefits** We have a fantastic opportunity for an experienced Receptionist to join the Brewers team at our busy Head Office - Albany House, in Eastbourne. Ensuring all visitors receive a warm, friendly and...

  • Receptionist

    3 weeks ago

    Eastbourne, United Kingdom Brewers Decorator Centres Full time

    **Receptionist** **Albany House - Eastbourne** **Part Time - Monday to Friday** **8.30am to 1pm **or** 1pm to 5pm** **Competitive salary plus pension and company benefits** We have two fantastic opportunities for experienced Receptionists to join the Brewers team at our busy Head Office - Albany House, in Eastbourne. Ensuring all visitors receive a...