Client Engagement Administrator

6 months ago

Birmingham, United Kingdom Birmingham Education Partnership Full time

**Birmingham Education Partnership are looking to recruit a Client Engagement Administrator**

Salary £22, 700

The role is office based at c/o Adderley Nursery School, Birmingham, B8

This is a Fixed Term Contract, working full time Monday to Friday.

**Job Role**:
Birmingham Education Partnership (BEP) is seeking a dedicated and experienced Administrative Assistant to join our Commercial Team. As an Administrative Assistant, you will play a crucial role in supporting the day-to-day operations, ensuring smooth workflow, and contributing to the overall efficiency of our Client Engagement Leads.

**Why is this role important to the team and the wider company?**

This role provides essential support to the organisation’s centralised Commercial Team. You will be helping to facilitate the sale and delivery of consultancy and training across BEP’s 4 main specialist areas during a time of rapid growth and development for the company.

**What does the role actually involve?**

Reporting to The Client Engagement Lead Team, the key responsibilities include:

- **Assigning enquiries to the Client Engagement Leads (CEL’s) via the **_**products and services **_**inbox**
- **Maintaining and updating the internal enquiries tracker**
- **Ensuring the School pages on the CRM are up to date with details of traded services they have engaged in**
- **Administrative duties relating to internal Traded and CEL’s meetings to include taking minutes, producing agendas, maintaining an action log**
- **Distributing evaluations to stakeholders and collating responses for CEL’s and Marketing as required**
- **Producing reports on traded engagement data and gathering testimonials for marketing campaigns as needed**
- **Producing and collating resources for traded products and packages as needed**
- **Managing and maintaining the directory of consultants to ensure information is current**
- **Populating consultant commissioning forms for newly recruited consultants and renewing consultant contracts**
- **Support CELs in production of monthly progress reports for the Senior Leadership Team**
- **Submitting consultant timesheets for completed traded work**

**Who would be a good fit for this role?**

Essential experience includes:

- Microsoft office including Excel, Outlook and Microsoft Teams
- Office experience in an administrative role[ST1][AB2][JP3][ST4]
- Good written and oral communication at all levels
- Strong interpersonal skills
- Analytics & data

Desirable experience includes:

- Handling confidential information
- Working in commercial setting or environment
- Client or customer facing experience
- Coordinating team tasks and activities

We are looking for an effective communicator who has the ability to liaise with internal and external clients in a professional manner and someone who has a specific focus on the following:

- Leading by example
- Takes ownership
- Working collaboratively
- Delivering successful outcomes
- Effective communication
- Managing resources
- Evaluating options and problem solving
- Strong organisational skills
- Ability to manage own time effectively
- Work to multiple deadlines within a fast-paced environment
- Conscientious
- Ability to adapt to change
- Excellent attention to detail
- Proactive, professional and flexible approach to work
- Keen to develop with a willingness and ability to learn
- Birmingham Education Partnership are committed to safeguarding and promoting the welfare of children and expect all staff, associates and volunteers to share this commitment._
- We are an equal opportunities employer and as such promote the efficient, effective, fair and consistent recruitment and selection practices for all staff in the Organisation. It is our policy to recruit the best person for each vacancy regardless of age, disability, race, religion and belief, sex, sexual orientation, gender reassignment, pregnancy and maternity or marriage and civil partnership._

**Job Types**: Full-time, Fixed term contract

**Salary**: £22,700.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Health & wellbeing programme
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- No weekends

Application question(s):

- Do you have client or customer facing experience?
- What proficiency level do you have in using Microsoft Office packages—basic, intermediate, or advanced?

**Experience**:

- administrative: 1 year (preferred)

Work Location: In person

  • Client Support Administrator

    5 months ago

    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Client Support Administrator** **Location: Harborne, Birmingham** **Salary: £23,000-25,000** **BCR/OO/10838** Bell Cornwall Recruitment are pleased to hire a Client Support Administrator for a senior financial practice firm. As a people-focused firm with a close-knit team, our client are recruiting for a independent individual with strong...

  • Client Services Administrator

    6 months ago

    Birmingham, United Kingdom Harper James Full time

    **Client Services Administrator** We are looking for an experienced administrator to support our busy Client Services team on a remote and full-time basis. This is an exciting opportunity for an experienced and tech savvy administrator with excellent attention to detail and organisational skills to assist our team with varied admin support and other day to...

  • Client Administrator

    5 months ago

    Birmingham, United Kingdom Marsh McLennan Full time

    **The company: Marsh** Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries. **The Role: Client Administrator - Credit...

  • Senior Client Engagement Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Recruitment Pursuits Ltd Full time

    Recruitment Pursuits Ltd is expanding its team and seeks a highly skilled Senior Client Engagement Specialist.This role involves engaging with clients to understand their procurement processes and identify opportunities for growth. The successful candidate will work closely with internal teams to develop strategic plans and implement sales initiatives that...

  • Director of Client Engagement

    1 day ago

    Birmingham, Birmingham, United Kingdom Cambridge Credentials Full time

    Job OpportunityWe are seeking an experienced Associate Director to join our Cambridge Credentials team in the UK. This role is ideal for a professional with strong analytical skills and ability to interact effectively with senior management teams.The successful candidate will be responsible for engagement management, business development, risk management,...

  • Client Engagement Specialist

    2 months ago

    Birmingham, United Kingdom CV-Library Full time

    My client, a rapidly expanding Fintech company, is looking for a Client Engagement Specialist to join their dynamic team. In this key role, you will support the sales team by ensuring that processes run smoothly and efficiently, contributing to the company’s overall growth. Reporting directly to the Sales Director, you will collaborate with various...

  • Client Engagement Specialist

    2 weeks ago

    Birmingham, United Kingdom i2i Recruitment Full time

    My client, a rapidly expanding Fintech company, is looking for a Client Engagement Specialist to join their dynamic team. In this key role, you will support the sales team by ensuring that processes run smoothly and efficiently, contributing to the company’s overall growth. Reporting directly to the Sales Director, you will collaborate with various...

  • Client Services Administrator

    6 months ago

    Birmingham, United Kingdom Recruit UK Full time

    Job Title: Client Services Administrator Industry: Wealth Management Location: Birmingham **Salary**: up to £28,000 (negotiable dependent on experience) Job reference: 8915 **Job Description**: Recruit UK are working with a continuously growing and expanding Wealth Management firm. With offices located around the Midlands and further South, and they...

  • Client Service Administrator

    6 months ago

    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Client Service Administrator** **£24,000 - £28,000** **Castle Bromwich** **BCR/JH/11005** Bell Cornwall Recruitment is thrilled to present an exciting opportunity for a Client Service Administrator on behalf of our esteemed client based in Castle Bromwich, Birmingham. We’re seeking a meticulous individual with a passion for providing exceptional...

  • IFA Client Administrator

    2 months ago

    Birmingham, United Kingdom Evelyn Partners Full time

    Job DescriptionWhat will you be doing?We’re seeking an ambitious individual to join our Financial Planning team in Birmingham, you will be responsible for providing full administrative support to Financial Planners, as well as building relationships with clients to deliver a positive and sleek client experience.What’s in it for me? As an IFA Client...

  • Insurance Administrator

    6 months ago

    Birmingham, United Kingdom Lockton, Inc. Full time

    **General information**: **Reference **:002931 **Vacancy location**: **Location**: United Kingdom, Birmingham, Birmingham **Work Place**: Hybrid **Region**: UK **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Insurance Administrator - Private Client **Description**: Lockton is the world’s largest privately held...

  • Financial Administrator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Job Title: Financial Administrator / Client Services SpecialistJob Description:Our client, a leading IFA firm, is seeking an experienced Financial Administrator / Client Services Specialist to join their high-performing team in Birmingham. The ideal candidate will possess excellent administration skills, a strong technical knowledge of financial products,...

  • Head Of Client Engagement

    4 hours ago

    Birmingham, United Kingdom Recruitment Pursuits Ltd Full time

    Job DetailsIndustry: Recruitment ConsultantType: Full timeAre you an experienced Recruitment Consultant looking for a new opportunity working for an award-winning company in a supportive and fun environment? Recruitment Pursuits is delighted to be working on behalf of this very successful and engaging agency who are looking for a Consultant to further...

  • Engagement Lead

    5 months ago

    Birmingham, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 339341**Salary**: - £38,732- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - Elections**Type of role**: - Policy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Client Service Administrator

    5 months ago

    Birmingham, United Kingdom Evelyn Partners Full time

    **Company Description** Evelyn Partners is the UK’s leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and...

  • Client Service Administrator

    6 months ago

    Birmingham, United Kingdom Evelyn Partners Full time

    **Company Description**: Evelyn Partners is the UK’s leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and...

  • Client Service Administrator for HMCTS

    4 weeks ago

    Birmingham, Birmingham, United Kingdom CV-Library Full time

    Job Description:As an Administrative Assistant for the justice system, you will provide an accessible and inclusive service to users, ensuring they receive clear signposting and guidance. Your key duties will include:Providing professional support and guidance to users via various channels, ensuring a high-quality user-focused service.Triage users to...

  • Client Service Administrator

    6 months ago

    Birmingham, United Kingdom Evelyn Partners Full time

    Company Description Evelyn Partners is the UK’s leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and...

  • Client Administrator

    6 months ago

    Birmingham, United Kingdom Idex Full time

    A fantastic opportunity has arisen for an experienced Client Administrator to join a top tier investment management and financial planning practice. The primary duties for this role includes providing support for an Investment Manager Partner ensuring excellent client service is met. This role offers flexibility to work from home and from offices in central...

  • Senior Client Servicing Administrator

    4 weeks ago

    Birmingham, United Kingdom Liaison Group Full time

    CLIENT SERVICES ADMINISTRATOR Hybrid Based Remote 3 x days and a minimum of 2 x days per week on site with clients across the Midlands Permanent & Full Time 23 days annual leave + bank holidays, raising to 28 days (increasing upon length of service) ~ Home Working Allowance ~ Summer & Winter Company Day ~ Private Medical Insurance ~ Cycle to Work...