Hotel Receptionist

5 months ago


Warwick, United Kingdom ONS International Ltd Full time

**Hotel Receptionist**:
Reporting into the Front Office Manager, the ideal candidiate will be responsible for ensuring the smooth running of the hotel front desk and supporting the hotel in it’s daily operations.

**Responsibilities**:

- Greeting guests on arrival to the hotel, checking them in and informing them about the hotel and it’s facilties.
- Creating final bills at check-out and processing payments accurately
- Helping guests with special requests, for example wake-up services and late departures
- Taking messages and passing them on to guests promptly
- Dealing with guest complaints or issues in a timely and professional manner
- Liaising with housekeeping staff to ensure rooms are available for check-in

**Shifts are based on 5 of 7 days and include early morning, late evenings and weekends on a rota basis.**

**Full - Time shifts will start from 7am - 3pm & 3pm - 11pm. Part - Time shift hours will be discussed at the interview stage.**

**Salary - Up to £11 per hour. D.O.E.**

Benefits;
- Staff Food
- Staff Discounts on Hotel Services
- 28 days holiday
- Staff Parking

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Schedule:

- 10 hour shift

Ability to commute/relocate:

- WARWICK, CV35 7NB: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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