Hotel Reservationist

7 months ago


Warwick, United Kingdom Ardencote Hotel & Spa Full time

**Hotel Reservationist**

**The Company**:

- Independently owned Hotel, Spa & Golf Club
- Ambitious plans for growth
- Fast paced environment with business mix of including Spa, Corporate, Golf, Wedding & Leisure Guests

**The Package**:

- Company Pension Scheme
- Meals provided
- Full Training and support given
- Use of leisure facilities
- Shifts will be allocated between 8am - 8pm
- 42.5 hours per week, usually over 5 days, including Weekends and Bank Holidays

**The Job Role**
- Reservationist for fantastic independent hotel
- Reporting to Head Receptionist
- Maximising hotel occupancy and revenue
- Experience on Rezlynx system an advantage - but not essential as full training provided
- Performing Front Desk procedures and Hotel check in
- Processing hotel reservations for all segments of the hotel
- Adhering to all hotel booking policies and procedures
- Taking payments and performing full administrative checks for Hotel reservations and all package inclusions (Spa Treatments, Restaurant Bookings, Golf etc)
- Checking and Preparing arrivals for following day
- Working alongside the Head Receptionist to provide feedback and evolve the Hotel Reservations department

**The Requirements**:

- Hotel sales and/or Hotel administration experience preferred
- Work well within small office team
- Being pro-active to business needs
- Flexibility of working hours, working around the business when required
- Full UK driving license and own transport essential

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£22,000.00 per year

**Benefits**:

- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Warwick, CV35 8LT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ARD_FO_34111



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