Reservations Agent
6 months ago
We are currently seeking a Reservations Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.
The duties of our Reservations Agent include:
- Proactively selling to enhance revenue and guest satisfaction by processing room reservations.
- Contributing to achieving maximum occupancy for The BoTree by assisting in maintaining effective inventory control.
- Handling all reservations and group sales enquiries efficiently and professionally.
- Ensuring that all reservations are inputted into the system efficiently, accurately, and in a timely manner.
- Enhancing customer satisfaction and hotel revenue by promoting the hotel’s other services and facilities to guests.
As our Reservations Agent, here are some of the great benefits you will receive:
- Cycle to work scheme
- Dedicated employee assistance program through Health Assured.
- Wagestream financial wellbeing
- Complimentary overnight stay at one of the hotels to celebrate your work anniversary.
- An extra day's holiday on your birthday.
- Recommend a Friend: up to £750 when you recommend a friend.
- Discounted hotel rooms through Preferred Hotels.
- 33 days holiday per year, including public and bank holidays.
- Meals while on duty.
INDHEADOFFICE
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