Office Administrator

1 week ago


Chelmsford, United Kingdom Prime Appointments Full time

A client of ours in the Chelmsford area are recruiting an Office Administrator to join their team. This is a full-time position working Monday - Friday 8.00am - 5.00pm and paying between £28,000 - £32,000 per annum depending on experience.

**Your key duties in this Office Administrator role will include but are not limited to**:

- Manage and transfer inbound Customer and Sales Manager calls.
- Analyse customer order paperwork to ensure it is correct with the internal pricing.
- Action all customer orders and raise order acknowledgements.
- Raise customer order documentation.
- Arrange transport for outgoing orders.
- Liaise with external businesses to ensure orders arrive on time with correct paperwork.
- Book works orders for the manufacturing team.
- Liaise with suppliers to confirm delivery dates.
- Support inbound sales enquiries.
- Communicate between internal departments.
- Redirect and follow up on customer queries/complaints.
- Any other duties that may be required.

**Skills and Experience required to be considered for this role**:

- Excellent customer service skills
- Use of a CRM system
- Administration experience essential, preferably within a manufacturing and production industry
- Proficient with Microsoft office
- Organised

**Great Benefits to working for this company include**:

- 22 days holiday + Bank holidays
- Standard pension scheme
- Employee assistance programme
- Eye care voucher scheme
- On - site parking
- Fully equipped kitchen area



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