Pals & Complaints Coordinator
3 weeks ago
An exciting opportunity has arisen for an enthusiastic and innovative individual to join our team as a PALS & Complaints Coordinator
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills.
You will be expected to ensure that the team log all feedback in accordance with national guidance and the Trust's own policies and procedures, and that concerns and complaints are responded to within local targets. You will also contribute to the development of the PALS & Complaints service.
The role involves dealing with sensitive and sometimes contentious information from patients, relatives, and members of the public. It also involves advising senior staff external to the department and reviewing information provided following investigations, ensuring that concerns are fully addressed. You should have a sensitive and empathetic nature, and also be able to challenge, negotiate and advise with conviction when needed to ensure that all concerns and complaints are fully investigated and responded to appropriately.
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Customer Service Coordinator
7 days ago
Chelmsford, United Kingdom Fawkes and Reece Full timeMy client are a high end residential developer based in Chelmsford who are currently looking for a Customer Service Coordinator to join their team for a head office based role. Do you have experience within customer care in housing? Do you thrive in a fast paced environment? Do you have good knowledge of the new build property & defects? Day to day...
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Customer Care Coordinator
2 weeks ago
Chelmsford, United Kingdom Parker Jones Group Ltd Full timeParker Jones are acting on behalf of a five star house builder who are looking for a customer care coordinator with new homes experience. This is a great opportunity to join a great team who have a great reputation. Duties * Experience of working within a customer focused role. * Experience of working within the housing industry is essential. *...
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Customer Care Coordinator
2 weeks ago
Chelmsford, United Kingdom Parker Jones Group Ltd Full timeParker Jones are acting on behalf of a five star house builder who are looking for a customer care coordinator with new homes experience. This is a great opportunity to join a great team who have a great reputation.Duties * Experience of working within a customer focused role. * Experience of working within the housing industry is essential. * Ability to...
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Customer Care Coordinator
2 weeks ago
Chelmsford, United Kingdom Parker Jones Group Ltd Full timeParker Jones are acting on behalf of a five star house builder who are looking for a customer care coordinator with new homes experience. This is a great opportunity to join a great team who have a great reputation.Duties * Experience of working within a customer focused role. * Experience of working within the housing industry is essential. * Ability to...
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Customer Care Coordinator
2 weeks ago
Chelmsford, Essex, United Kingdom Parker Jones Group Ltd Full timeParker Jones are acting on behalf of a five star house builder who are looking for a customer care coordinator with new homes experience. Experience of working within the housing industry is essential. * Good working knowledge of excel work and outlook. * First point of contact for all complaints and NHBC claims. * Co-ordinate the receipt and...
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Quality Manager
7 days ago
Chelmsford, United Kingdom Pinnacle Recruitment & Selection Full timeQuality Manager sought to join established and successful £10m turnover manufacturer of precision engineered components for major companies within the Aerospace, Defence, Energy and Marine sectors. Ideally conversant with the stringent expectations of the Aerospace and Defence sectors already, you will lead a team comprising a Quality Engineer and five...
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Customer Care Coordinator
2 weeks ago
Chelmsford, Essex, United Kingdom Parker Jones Group Ltd Full timeParker Jones are acting on behalf of a five star house builder who are looking for a customer care coordinator with new homes experience. This is a great opportunity to join a great team who have a great reputation. Duties * Experience of working within a customer focused role. * Experience of working within the housing industry is essential. * Ability...
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Personal Assistant to Medical Matrons
4 weeks ago
Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are looking for a Personal Assistant to join our Medical Matrons on a permanent full-time basis. You will produce a comprehensive, high standard effective and efficient personal assistant service to support the work of the medical matrons. This will include the co-ordination of documentation, supporting and servicing by taking minutes and appropriate...
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Employment Advisor
5 days ago
Chelmsford, United Kingdom Sovereign & Bale Full timeCase Manager Location: HMP Chelmsford Who are we? We are a progressive charity on an exciting journey to help five times more people over the next five years. For over 30 years we have supported disabled and disadvantaged people to make positive changes to their lives through training and employment, andour ambitious plans need the right people to help us...
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Senior Patient Liaison Assistant
4 weeks ago
Chelmsford, United Kingdom Acorn Recruitment And Training Full timeAcorn Recruitment is currently seeking a Senior Patient Liaison Assistant based in the Chelmsford area, on behalf of their renowned Health Board Trust client. Role responsibilities: - Planning of transport for future dates - Responsibility for the control of ambulance services resources, including volunteer car service drivers for the current day,...
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Clinical Lead for Dermatology
3 weeks ago
Chelmsford, United Kingdom The Medical and Diagnostic Care Group Full timeJob summary The ClinicalLead for Dermatology reports to the Medical Director works alongside the Directorof Operations and Director of Nursing as advocate for the Group and SubjectMatter Expert in all matters relating to the provision of insourced Dermatology activity. TheClinical Lead provides leadership to all Consultants within the speciality,...
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Clinical Lead for Endoscopy
4 weeks ago
Chelmsford, United Kingdom The Medical and Diagnostic Care Group Full timeJob summary The ClinicalLead for Endoscopy reports to the Medical Director works alongside the Directorof Operations and Director of Nursing as advocate for the Group and SubjectMatter Expert in all matters relating to the provision of insourced Endoscopyactivity. TheClinical Lead provides leadership to all Consultants within the speciality, andis...
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Contact Centre Advisor
2 weeks ago
Chelmsford, United Kingdom Respond Services Ltd Full timeJob description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service: _ - Meet personal/team targets, call metrics and handling quotas -...
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Contact Centre Advisor
7 days ago
Chelmsford, United Kingdom Respond Services Ltd Full timeJob description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service:_ - Meet personal/team targets, call metrics and handling quotas -...
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Contact Centre Advisor
4 weeks ago
Chelmsford, United Kingdom Respond Services Ltd Full timeJob description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service: _ - Meet personal/team targets, call metrics and handling quotas -...
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Contact Centre Advisor
4 weeks ago
Chelmsford, United Kingdom Respond Services Ltd Full timeJob description **SPECIFICATIONS**: The Contact Centre Advisor (CCA) is responsible for all administrative and customer administration for Respond Services. Responsibilities include the proper execution of administration functions with the office. **RESPONSIBILITY**: - Customer Service:_ - Meet personal/team targets, call metrics and handling quotas -...
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Senior Administrative Officer
4 weeks ago
Chelmsford, United Kingdom Ministry of Justice Full time**Senior Administrative Officer - North Essex Probation Delivery Unit - 67784** **£23,637 - £29,046** **Chelmsford**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the...
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Senior Administrative Officer
4 weeks ago
Chelmsford, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 254391**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 1Contents Location About the...
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Technical Designer
6 hours ago
Chelmsford, United Kingdom Alimak Group AB Full timeJob purpose :We are currently recruiting for a Technical Designer to join our Façade Access Team in Chelmsford. As a Facade Access Technical Designer you will be focused on Project Delivery, you will play a pivotal role in overseeing the design, engineering and implementation of facade access solutions for various façade access construction projects. You...
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Technical Designer
20 minutes ago
Chelmsford, United Kingdom Alimak Group AB Full timeJob purpose :We are currently recruiting for a Technical Designer to join our Façade Access Team in Chelmsford. As a Facade Access Technical Designer you will be focused on Project Delivery, you will play a pivotal role in overseeing the design, engineering and implementation of facade access solutions for various façade access construction projects. You...