Student Experience Team Member

5 months ago


Birmingham, United Kingdom Unite Students Full time

**Customer Experience Team Member**

**Location**:Birmingham South

**Salary**:£23,965 - £25,410 per annum(depending on experience),plusbonus and benefits

**Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

**The role**

Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the CustomerExperience Team Member role will be extremely varied. Expect no two days to be the same

**What you'll be doing as a Customer Experience Team Member**:

- Providing a welcoming front of house reception service
- Conducting flat viewings, inspections, and leading sales conversations
- Planning and running events for our students

**What we're looking for**:

- A caring, warm person with a positive attitude
- An excellent communicator; as a Customer Experience Team Member you'll be happy to chat to our students and answer their questions
- You'll also have great time management and organisational skills

**What You'll Get in Return**
- A discretionary annual bonus so you can share in the company's success
- 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

**About Unite Students**

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion.**We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students. **Employees, students, and neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that **embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a **home for success**, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

**We are US.



  • Birmingham, United Kingdom Unite Students Full time

    **Student Experience Team Member (Roamer)** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Student Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member (Part Time)** **Location: Birmingham** **Salary**:£8,714.40 - £9,240 (depending on experience), plus bonus and benefits **Hours**: 15 hours per week. Customer Experience Team Members work between the hours of 7am and 10pm on Saturday and Sunday. **The role** Come to Unite Students and flourish in a friendly, inspiring...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...


  • Birmingham, United Kingdom Unite Students Full time

    **Student Experience Team Member (Roamer)** **Location: Birmingham** **Salary**:£23,965 - £25,410 per annum (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Student Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite...


  • Birmingham, United Kingdom Unite Students Full time

    **Student Experience Team Leader** **Location: Birmingham** **Salary**:£26,136 - £29,403 per annum (depending on experience), plus bonus and benefits **Hours**:37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering...


  • Birmingham, United Kingdom Unite Students Full time

    **Safety Team Member (Nights)** **Location**:Staniforth House B4 7DN **Hours and Rota**:38.25 hours per week. Safety Team Members work 5 night shifts out of 7 between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£26,789.40 - £28,415.70 per annum (depending on experience), plus bonus and benefits. **The...


  • Birmingham, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

  • Barista Team Member

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Bill's Team Members Full time

    **About Us**At Bill's, we're passionate about delivering exceptional customer service and providing a welcoming atmosphere for our guests. As a key member of our team, you'll play a vital role in ensuring our customers receive an unforgettable experience.About the RoleWe're seeking a skilled and charismatic Barista to join our team. With a focus on...


  • Birmingham, United Kingdom Unite Students Full time

    **Student Safety Team Leader (Nights)** **Location: Birmingham** **Hours and Rota**:42.5 hours per week. Safety Team Members work 5 night shifts out of 7, between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£31,691 - £35,121 per annum (depending on experience), plus bonus and benefits **Would you lend your ear...


  • Birmingham, United Kingdom Unite Students Full time

    **Student Safety Team Leader (Nights)** **Location**:Coventry **Hours and Rota**:42.5 hours per week. Safety Team Members work 5 night shifts out of 7, between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£31,691 - £35,121 per annum (depending on experience), plus bonus and benefits **Would you lend your ear to...


  • Birmingham, United Kingdom Matrix Solutions International LTD Full time

    Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) is looking for an Academic Officer for the Birmingham branch. Scholars School System is a national independent higher education provider, offering world class education. Taught programmes delivered in partnership with Leeds Trinity...


  • Birmingham, Birmingham, United Kingdom Team Educate Ltd Full time

    We are seeking a skilled Makaton-trained Learning Support Practitioner to join our team at Team Educate Ltd. This role is an exciting opportunity for an individual who is passionate about supporting students with communication difficulties.About the RoleAs a Makaton Trained Learning Support Practitioner, you will play a vital part in ensuring that students...

  • Facilities Team Member

    6 months ago


    Birmingham, United Kingdom Unite Students Full time

    **Facilities Team Member (2 Month FTC)** **Location: Birmingham** **Hours and Rota**:37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday. **Salary**:£44,850 per annum **Essential**:A full driving license valid for driving in the UK **What you'll be doing as a Facilities Team Member** - Resolving a...

  • Facilities Team Member

    6 months ago


    Birmingham, United Kingdom Unite Students Full time

    **Facilities Team Member** **Location: Birmingham** **Hours and Rota**:37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday. **Salary**:£24,475 - £27,225 per annum (depending on experience), plus bonus and benefits **Essential**:A full driving license valid for driving in the UK **What you'll be...


  • Birmingham, United Kingdom CV-Library Full time

    Job Title: Senior Director FE Student Experience Location: Birmingham Salary: Up to £75,000 per annum - Fixed Job type: Permanent, Full time University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the...


  • Birmingham, United Kingdom University College Birmingham Full time

    Job Title: Senior Director FE Student Experience Location: Birmingham Salary: Up to £75,000 per annum - Fixed Job type: Permanent, Full time University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards .The awards are voted for and by students showcasing the...


  • Birmingham, United Kingdom University College Birmingham Full time

    Job Title: Senior Director FE Student Experience Location: Birmingham Salary: Up to £75,000 per annum - Fixed Job type: Permanent, Full time University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards .The awards are voted for and by students showcasing the...


  • Birmingham, United Kingdom Bluetownonline Full time

    Job Title: Senior Director FE Student ExperienceLocation: BirminghamSalary: Up to £75,000 per annum – FixedJob type: Permanent, Full timeUniversity College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards.The awards are voted for and by students showcasing the...

  • Data Entry Specialist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Randstad Student Support Full time

    Job OverviewRandstad Student Support is seeking a highly detail-oriented Remote Counsellor to assist our team with data entry tasks. As a key member of our team, you will maintain accurate records and reports while ensuring timely completion of tasks.Main Responsibilities• Enter data into our system• Verify data for accuracy• Collaborate with team...


  • Birmingham, United Kingdom Student Roost Full time

    **Job title**: Health and Safety Trainee** An exciting opportunity has become available to join our Roost Health and Safety Team on a full-time basis, as Health and Safety Trainee. Hours: Monday Friday 09.00-17.30, though hours may vary due to circumstances. **Salary**: £25,000 pa. Based:Hybrid working, 2 days in HQ Birmingham and and the other 3 worked...