Student Experience Team Member

4 months ago


Birmingham, United Kingdom Unite Students Full time

**Student Experience Team Member (Roamer)**

**Location: Birmingham**

**Salary**:£23,965 - £25,410 per annum (depending on experience), plus bonus and benefits

**Hours**: 37.5 hours per week. Student Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis.

**The role**

Come to Unite Students and flourish in a friendly, inspiring team Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the roaming Student Experience Team Member role will be extremely varied. Expect no two days to be the same

**What you'll be doing as a Student Experience Team Member (Roamer)**:

- Providing a welcoming front of house service
- Maintaining a safe environment for everyone
- Keeping a clean, tidy and well-maintained environment and never walking past a mess without doing something about it
- Planning and running events for our students

**What we're looking for**:

- A caring, warm person with a positive attitude
- An excellent communicator; as a Student Experience Team Member you'll be happy to chat to our students and answer their questions
- You'll also have great time management and organisational skills

**What You'll Get in Return**
- A discretionary annual bonus so you can share in the company's success
- 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

**About Unite Students**

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

**Instinctive inclusion. **We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

**People make Unite Students. **Employees, students, and neighbours all contribute to building environments where we can all thrive.

**Room for Everyone**

We're proud to be an employer that **embraces individuality**, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a **home for success**, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

**We are US.



  • Birmingham, United Kingdom Unite Students Full time

    **Student Experience Team Member (Roamer)** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Student Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location: Birmingham** **Salary**:£21,786 - £23,100 per annum (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member (Part Time)** **Location: Birmingham** **Salary**:£8,714.40 - £9,240 (depending on experience), plus bonus and benefits **Hours**: 15 hours per week. Customer Experience Team Members work between the hours of 7am and 10pm on Saturday and Sunday. **The role** Come to Unite Students and flourish in a friendly, inspiring...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member (3 Month FTC)** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience),plus bonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7,between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location: Birmingham** **Salary**:£21,786 - £23,100 (depending on experience), plus bonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students and...


  • Birmingham, United Kingdom Unite Students Full time

    **Customer Experience Team Member** **Location**:Birmingham South **Salary**:£23,965 - £25,410 per annum(depending on experience),plusbonus and benefits **Hours**: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. **The role** Come to Unite Students...


  • Birmingham, United Kingdom Unite Students Full time

    **Student Experience Team Leader** **Location: Birmingham** **Salary**:£26,136 - £29,403 per annum (depending on experience), plus bonus and benefits **Hours**:37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering...


  • Birmingham, United Kingdom Unite Students Full time

    **Safety Team Member (Nights)** **Location: Birmingham** **Hours and Rota**:42.5 hours per week. Safety Team Members work 5 night shifts out of 7between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£27,060 - £28,703 per annum (depending on experience), plus bonus and benefits **The role** Join uS and be part of...


  • Birmingham, United Kingdom Unite Students Full time

    **Safety Team Member (Nights)** **Location**:Staniforth House B4 7DN **Hours and Rota**:38.25 hours per week. Safety Team Members work 5 night shifts out of 7 between the hours of 10/10.30pm and 7/7.30am. Shift pattern variations may apply. **Salary**:£26,789.40 - £28,415.70 per annum (depending on experience), plus bonus and benefits. **The...


  • Birmingham, Birmingham, United Kingdom Unite Students Full time

    About the RoleWe are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide exceptional customer...

  • Student Experience

    4 months ago


    Birmingham, United Kingdom Aston University Full time

    An opportunity has arisen for a highly motivated individual to join the administrative team in the College of Business and Social Sciences (BSS) Office. You will be responsible for the provision of an effective and efficient support service to undergraduate and Exchange students. To make suggested improvements to the student experience and work to implement...


  • Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Education Support Administrator-Student Experience to join our team at the University of Birmingham. As a key member of our student experience team, you will play a vital role in supporting the delivery of key student experience activities for undergraduate, postgraduate taught, and...


  • Birmingham, United Kingdom University of Birmingham Full time

    Salary: Full time starting salary is normally in the range £31,396 to £33,966 with potential progression once in post to £38,205. Grade: 6 Contract Type: Fixed Term contract up to July 2025 At the University of Birmingham, students are at the heart of all we do. To support the provision of an enriching and engaging student experience for all students...

  • Catering Team Member

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Team Support Staff Full time

    About the Role:We are seeking an experienced and passionate Food Service Coordinator to join our Team Support Staff as a School Culinary Specialist. As a key member of our catering team, you will play a vital role in planning and preparing innovative seasonal menus and cooking for special functions and events.Key Responsibilities:Menu Planning and...


  • Birmingham, United Kingdom London School of Science and Technology (LSST) Full time

    The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...

  • Admissions Officer

    4 weeks ago


    Birmingham, United Kingdom OnlyFE Full time

    About the RoleWe are seeking an Admissions Officer to provide exceptional customer service and support to students and applicants. As a key member of our team, you will be responsible for providing information, advice, and guidance to enhance the student experience and encourage progression.Key ResponsibilitiesProvide responsive and customer-focused service...

  • Admissions Officer

    4 weeks ago


    Birmingham, United Kingdom OnlyFE Full time

    About the RoleWe are seeking an Admissions Officer to provide exceptional customer service and support to students and applicants. As a key member of our team, you will be responsible for providing information, advice, and guidance to enhance the student experience and encourage progression.Key ResponsibilitiesProvide responsive and customer-focused service...


  • Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Education Support Administrator to join our team in the College of Engineering and Physical Sciences. As a key member of our student experience team, you will play a vital role in supporting the delivery of key student experience activities for undergraduate, postgraduate taught, and...


  • Birmingham, Birmingham, United Kingdom University of Birmingham Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Education Support Administrator to join our team in the College of Engineering and Physical Sciences. As a key member of our student experience team, you will play a vital role in supporting the delivery of key student experience activities for undergraduate, postgraduate taught, and...