International Removals Coordinator

2 weeks ago


Croydon, United Kingdom Easy Shipping Ltd Full time

Easy Shipping is a family-run removals and shipping company that has been established for more than 20 years. Based in South London, we have two warehouses incorporating offices along with a fleet of 17 vehicles and a growing team of 35+ dedicated and employed staff.

As well as shipping and removals, we also provide storage solutions, sell packing materials, have specialist packing services and have become a hub for wooden storage crates.

**Main Responsibilities**:

- Receive initial call or account instructions and arrange surveys and appointments.
- Provide clients and branches information on international moves.
- Prepare quotations, instruction sheets and book international consignments at all stages of the move.
- To effectively service International enquires including costing and 3rd country moves.
- Provide clients with high quality guidance on customs documentation, transit schedules and requirements.
- Be knowledgeable in outbound/inbound, Sea, Air and Road freight.
- Preparing a managing customs documentations and transit schedules.
- Co-ordination with overseas agents, shipping lines and account co-ordinators.
- Build relationships with overseas companies to provide destination services.
- Maximise all opportunities for additional revenue or reduce costs wherever possible.
- Preparing crew delivery paperwork and ensuring all elements required of the move are included clearly to the team.
- Promote and sell additional options to clients depending on their needs.
- Processing customer payments and acceptance forms.
- Whilst international removals will be your area of expertise, you may also be required to assist with some small, local removals projects.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- International Removals/Shipping: 5 years (preferred)

Ability to Commute:

- Croydon (required)

Work Location: In person


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