Operations Administrator

2 months ago


Cardiff, United Kingdom Escentual Full time

**About the role**

Our Operations Admin Team is looking for a motivated and well-organised Operations Administrator to manage incoming goods, maintain Standard Operating Procedures and boost the performance of the department. The role requires a high degree of accuracy and attention to detail; involves a good degree of relationship-building; the management of large orders and working with the Operations Team to ensure it runs smoothly and efficiently.

Part Time - 20 hours a week

Monday - Friday 10:00am - 2:00pm (flexibility on the hours, though Monday-Friday is essential)

Start Date - ASAP

**Who you will work for**:
You will report to David White, Operations Admin Manager.

You will work within the Operations Admin team.

**What you’ll do**:

- Ensure all deliveries have been reconciled by the end of the day, resolving any anomalies.
- Ensure invoices are reconciled by the end of the day, resolving any anomalies.
- Investigate and resolve discrepancies within orders and invoices.
- Handle damages, returns and proactively chase queries.
- Manage invoice queries, postal claims, ad hoc parcels and pallet shipments.
- Manage stock and discrepancies.
- Be responsible for all associated paperwork and general administrative tasks for Goods-In items.
- Develop relationships with both internal and external stakeholders.
- Follow, implement and maintain Standard Operating Procedures.
- Assisting the Management Team as and when required, which may involve warehouse operative duties.

**Essential skills and behaviours**:

- An analytical approach to problem-solving skills
- A high level of attention to detail.
- Excellent accuracy and numeracy skills.
- Excellent Office Suite skills (particularly in Excel/Google Sheets).
- Strong communication skills both written and verbal.
- Proactive, with a strong work ethic.
- A high degree of self-motivation.
- Enthusiasm and flexibility.

**Preferred skills and behaviours**:

- Experience within a Supply Chain/ Goods In role.
- Experience of an e-commerce environment.

**Benefits**:

- On-site parking
- Casual dress
- Employee discounts

**Job Types**: Part-time, Permanent

**Salary**: £11,250.00 per year

Expected hours: 20 per week

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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