Treatment Coordinator

5 months ago


Kettering, United Kingdom Chancery Dental Full time

Job Title: Treatment Coordinator

We are looking for a Forward-Thinking individual to join our amazing team.

As our Treatment Coordinator, your focus will be on the quality of service you deliver and the patient experience.

We are looking for an individual who helps to make our patients journey as smooth as possible.

From the first phone call, we want our patients to know they can trust us. We listen to our patients and always offer the best treatments based on our patient’s needs.

Can you help us to help our patients trust going to the dentist?

We have a fantastic team working at Chancery Dental :)

Together we will support you with training and development, as well as provide a fun and enjoyable place to work

Are you the caring, forward
- thinking individual that we are looking for? Can you make a difference to our patients’ journey?

If so, we would love for you to get in touch

Full or part time considered.

As a Treatment Coordinator, you will play a vital role in ensuring our patients receive the best possible care. You will be the first point of contact for patients seeking dental treatment, and your friendly demeanour and expert guidance will create a positive and reassuring experience for them.

**Responsibilities**:
Greet patients warmly and assist with any inquiries or concerns they may have regarding dental treatment options.

Conduct thorough patient consultations, discussing treatment plans, procedures, and associated costs in a clear and understandable manner.

Coordinate appointments, ensuring efficient scheduling of treatments while considering patients' preferences and availability.

Collaborate with our dental team to maintain accurate patient records, treatment progress, and post-treatment follow-ups.

Help patients understand their financing options, providing detailed explanations and assistance in processing claims.

Work closely with external laboratories and suppliers to ensure timely delivery of dental prosthetics and materials.

Utilize our dental software to manage patient data, appointments, and treatment plans efficiently.

**Requirements**:
Previous experience as a Treatment coordinator preferable but not a requirement.

Excellent interpersonal and communication skills to interact effectively with patients and team members.

Strong organizational skills with an ability to manage multiple tasks simultaneously.

A friendly and compassionate attitude, demonstrating empathy towards patients' concerns and needs.

Proficiency in using dental software or the ability to quickly learn new systems.

Knowledge of dental treatments and procedures will be an advantage.

Making a positive impact on patients' lives by helping them achieve healthier smiles.

**Job Types**: Full-time, Part-time

**Salary**: From £26,520.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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