Receptionist/admin Clerk/typist

An exciting opportunity has arisen within the Diabetes Centre based at Calderdale Royal Hospital for a receptionist/administration assistant.

This is a permanent position and you will be responsible for the provision of a high standard reception service within their small outpatients department.

You will have administration experience along with a pleasant manner, excellent communication skills and a history of a customer and/or patient focused role. Previous NHS experience would be advantageous but is not essential.

You will be responsible for the reception of patients and visitors to the Diabetes Centre. This includes checking patients in for their appointments. You will also liaise with GP's, hospital staff and other professional bodies to ensure smooth running of the department.

To ensure that any enquiries are dealt with in a prompt, responsive and courteous manner at all times to ensure patients are satisfied with the service provided, and to ensure the Trust is portrayed in a positive manner

You will be required to provide typing services both audio and copy typing, and expected to support clinical staff with general office administrative duties.

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Detailed job description provided.

You will be responsible for the reception of patients and visitors to the Diabetes Centre. This includes checking patients in for their appointments. You will also liaise with GP's, hospital staff and other professional bodies to ensure smooth running of the department.

To ensure that any enquiries are dealt with in a prompt, responsive and courteous manner at all times to ensure patients are satisfied with the service provided, and to ensure the Trust is portrayed in a positive manner

You will be required to provide typing services both audio and copy typing, and expected to support clinical staff with general office administrative duties.