Customer Service Advisor

6 months ago


Halifax, United Kingdom Specsavers Full time

**Customer Service Advisor**

**Location: Halifax**

**Hours: Full Time - 40 hours a week - Part time hours also available (Weekend work is essential)**

**Full training provided**

**Benefits**:

- **Extra day off on your birthday**:

- **Discounted hearing and eyecare benefits**
- **Enhanced sick pay**:

- **Enhanced pay for family leave (Maternity/ Paternity etc)**:

- **WeCare employee support service**

**Admin experience is desired but not essential - full training is provided**

At Specsavers, our Receptionists/Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments#
- gaining knowledge on the shop floor

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.



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