Booking Co-ordinator

**Bookings Assistant IMMEDIATE START**

**Excellent salary**
- **An exciting opportunity has arisen for a Bookings Assistant to join our busy office at our Head Office in Earls Barton.**_
- **Due to the location of the vacancy transport is essential.**_

There is also a shift pattern which varies on a weekly rota basis.

The shift patterns will either be a:
07:00 am till 16:00 pm shift

08:00 am till 17:00 pm shift

09:00 am till 18:00 pm shift

10:00am till 19:00 pm shift

11:00 am till 20:00 pm shift

**The Role**

The position is a fully employed role with all the benefits such as 28 days holiday pension scheme, training opportunities and career development.

Full training will be provided, and career progression opportunities are available.

The role requires you to work within the Bookings Department and Project Team of a service engineering company. You will be working alongside an established team, managing key projects within the business, and overseeing the engineering resource of the company. Duties include, but are not limited to contacting customers, making bookings, data input, reporting.
- Previous experience working within an office environment / Project Management Experience Ability to meet deadlines / comply with KPI’s
- Strong IT skills / Ability to use Microsoft packages (Word, Excel, Outlook)
- Flexible / Adaptable / Can do, Will do attitude
- Polite Telephone manner

**Job Specification**
- Manage job bookings, arrange appointments.
- First point of contact for the business - answering customer enquiries / forwarding suppliers enquiries.
- Investigate and solve customers' problems.
- Liaise with customers and residents, maintaining good customer relations.
- Engineer management / Schedule engineers’ bookings and work.
- Produce daily and weekly reports for Senior Managers.
- Day to day tasks to ensure the smooth running of the office / project.
- Plan resources: staff, vans, stock
- Manage your own projects to ensure clients requirements are met.
- Office administration and paperwork management: filing job sheets, receipts, and quality control sheets.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- 8 hour shift
- Overtime
- Weekend availability

Work Location: In person