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Shop Supervisor
3 months ago
**About us**
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
**Hours**: 40 hours, five days over a seven-day rota you will need some ability to work flexible days which will be discussed at interview.
**About the role**
We are recruiting for shop supervisor to join our Streatham shop at Streatham High Road. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a shop supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
**About you**
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
**Working at Crisis**
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 31 days
- Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
**How to apply**
**Closing date: Monday 19 February 2024 (at 23:59)**
**Interviews will take place W/C 26 February 2024**
**Accessibility**
For more information about our work please visit:
To see our work in action please visit:
Registered Charity Numbers: E&W1082947, SC040094
