![iRepair Zone](https://media.trabajo.org/img/noimg.jpg)
Shop Supervisor
3 months ago
London Mobile Gadgets LTD T/A iRepair Zone is currently looking for a full-time **Shop** **Supervisor** to join our store in London on a 40-hour contract. At we are committed to providing excellent customer service, as well as a fun shopping and working environment. Reporting to the Store Manager, the role of the Supervisor is to lead by example by delivering excellent customer service and providing feedback and coaching to the sales team, contributing to the overall success of the store. The Supervisor’s responsibilities include opening and closing the store as well as running the store in the absence of the Store Manager.
- Supervise the retail and repair personnel.
- Oversee the presentation of store merchandise.
- Recruit, guide, mentor, correct, and train staff.
- Assess personal and team job performance.
- Ensure the cleanliness and display readiness of products.
- Manage inventory and maintain stock availability.
- Guarantee precision and adherence to company standards in promotional activities.
- Enforce health and safety protocols.
- Monitor local competitive landscape.
- Coordinate and allocate staff timetables.
- Motivate and guide retail sales staff to reach sales objectives.
- Address and resolve customer complaints, problems, and inquiries.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£28,000.00 per year
**Benefits**:
- Employee discount
- Store discount
- Transport links
- UK visa sponsorship
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Diploma of Higher Education (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (required)
- Retail management: 1 year (required)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Queensway London (preferred)
Ability to Relocate:
- Queensway London: Relocate before starting work (required)
Work Location: In person
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