Customer Service

1 month ago


BarrowInFurness, United Kingdom Concept Health Technologies Limited Full time

**Concept Health Technologies **- are looking to recruit an enthusiastic **IT Help Desk Team** member to join our very fast paced and highly motivated team, specialising in Virtual Reality Rehabilitation Programme.
- Setup Augmented Reality and Virtual Reality Kits for Customers/Patients
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
- The post requires travelling to customer locations in England, driving licence is essential.

**Skills**:

- Proven experience as a **help desk technician** or other customer support role
- Tech savvy with working knowledge of office products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and able to manage difficult conversations

Experience in IT is essential and great communication skills are a must, as we provide a service to patients that need support but also easy-to-understand instructions if issues arise.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £16,773.00-£28,251.00 per year

**Benefits**:

- On-site parking
- Wellness programme

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day shift (preferred)

Work Location: One location

Reference ID: CHT - SDT-22/02



  • Barrow-In-Furness, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 21 July 2023 **Date Posted** 28 June 2023 **Job Reference** ELCCO2107/LB-J003323 **Location** Barrow-in-Furness LA14 4LF, UK **Sector** Catering & Hospitality Retail Customer Assistant (Part-Time) Furness General Hospital, Barrow-in-Furness, Cumbria Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hours Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hoursAre you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.Our client is a leading company is a...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: 00342** **Salary: £21,000 - £21,525 pro-rata following a successful probation period.** **Location: Office based Barrow** **Contract type: Full Time 37 hours - Permanent** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: 00342** **Salary: £21,000 - £21,525 pro-rata following a successful probation period.** **Location: Office based Barrow** **Contract type: Full Time 37 hours - Permanent** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer...


  • Barrow-In-Furness, United Kingdom K and B Creation Full time

    Working in a busy kitchen and bedroom showroom doing all aspects of administration and dealing with customers, making appointments and taking leads **Job Type**: Part-time Part-time hours: 30 per week **Salary**: £9,000.00-£16,255.00 per year Schedule: - Day shift - Weekend availability Ability to commute/relocate: - Barrow-In-Furness: reliably...

  • Customer Service

    4 weeks ago


    Barrow-In-Furness, United Kingdom NatWest Full time

    Customer Service & Operations, Customer Customer Service - Personal Banker - Barrow In Furness, United Kingdom- Permanent- Full Time#R-00229665


  • Barrow-In-Furness, United Kingdom The Eats Group Limited Full time

    We are seeking a Customer Service representative to join our rapidly growing team. This role is advertised with an immediate start available with pension benefits at an increased rate of pay. Shifts will be across 4 days and a mixture of days and evenings. Work remotely - No **Job Types**: Full-time, Permanent **Salary**: £11.50 per hour Expected...

  • Customer Service

    4 weeks ago


    Barrow-In-Furness, United Kingdom NatWest Full time

    Join us as a Customer Service - Personal Banker in Barrow In Furness - You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals - We’ll look to you to proactively find ways to continually enhance our customer banking experience - We’ll support you to achieve a Foundation Certificate in...


  • Barrow-In-Furness, United Kingdom Teem Recruitment Full time

    Our client has an exciting opportunity for a Customer Services Team Leader to work within their Operations Function Working collaboratively with other departments the post-holder will deliver customer service excellence by managing The Departments team performance, workloads and processes across all in-scope products. The post-holder will lead the team and...


  • Barrow-In-Furness, United Kingdom The Eats Group Limited Full time

    We are seeking a Customer Service representative to join our rapidly growing team. This role is advertised with an immediate start available with pension benefits at an increased rate of pay. Shifts will be across 4 days and a mixture of days and evenings. Work remotely - No **Job Types**: Full-time, Permanent **Salary**: £11.00 per...


  • Barrow-In-Furness, United Kingdom Serco Inc. Full time

    Copy URL Customer Service Advisor (HMPO) Full Time - Hourly - £10.90 Here at Serco we are one of the leading providers of outsourced customer services on behalf of central and local Government organisations. **What you’ll need to do the role**: As a Customer Service Advisor on behalf of the passport office you’ll be the first point of contact...


  • Barrow-in-Furness, United Kingdom Liberata Full time

    New year, New Career – a rewarding one!If you have what it takes to lead, develop and motivate a team a high performing team, this role is for you!Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays!Your new job description:The role will manage a team of...


  • Barrow-In-Furness, United Kingdom Westmorland & Furness Council Full time

    Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000015958 **Date posted** 17/11/2023 **Application closing...


  • Barrow-In-Furness, United Kingdom Eden District Council Full time

    Job description **CUSTOMER SERVICE ADVISOR** Westmorland and Furness Council **Salary**:£23,893 **Hours**:37 hours per week **Locatiom**:Townhall, Duke Street, Barrow-in-Furness, LA14 2LD **Contract**:Permanent **About this opportunity** We’re looking a motivated Customer Service Advisor Fixed Term **Contract will be until to 16**th** July 2024...


  • Barrow-In-Furness, United Kingdom William Hill Full time

    **Location** Cavendish Street, Barrow-in-Furness LA14 1PZ **Salary** £10.50 rising to £10.90 after passing. **Hours** 18-24 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our...


  • Barrow In Furness, United Kingdom NatWest Full time

    Join us as a Customer Service - Senior Personal Banker in Barrow In FurnessYou’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help...


  • Barrow-In-Furness, United Kingdom Liberata Full time

    **Job Title: LG Team Leader - Customer Services** **Vacancy reference number: 00507** **Salary: £25,710.30 - £31,832.85 pro-rata following a successful probation period.** **Location: Barrow** **Contract type: Full Time 37 hours - Permanent** **New Career - a rewarding one!** **If you have what it takes to lead, develop and motivate a team, this role...


  • Barrow in Furness, United Kingdom Westmorland and Furness Council Full time

    An exciting opportunity has arisen to join the Westmorland and Furness Family Hub Team. We are looking for an enthusiastic and self-motivated individual with great interpersonal skills to provide an excellent service to our customers and to support our internal team. About the role The Family Hub, based at Barrow Main Library, aims to join up and...


  • Barrow-In-Furness, United Kingdom Westmorland & Furness Council Full time

    Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000015940 **Date posted** 15/11/2023 **Application closing date** 29/11/2023 **Location** BARROW-IN-FURNESS **Salary** £23,893 (Pro...