Customer Service

2 weeks ago


BarrowInFurness, United Kingdom NatWest Full time

Join us as a Customer Service - Personal Banker in Barrow In Furness
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£24,750 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.



  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hours Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company...


  • Barrow in Furness, United Kingdom Adecco Full time

    Customer Service Assistant (Barrow branch) 36.25 hoursAre you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.Our client is a leading company is a...


  • Barrow-In-Furness, United Kingdom TEEM Recruitment Full time

    Our client are looking to recruit an enthusiastic, confident and reliable person who is committed to exceptional customer service. This role is to work in a Building Society. You will be expected to collaborate and support your colleagues, across a broad range of tasks within the team. The role will include: - Supporting the Branch Manager in delivering...


  • Barrow In Furness, United Kingdom NatWest Full time

    Join us as a Customer Service - Senior Personal Banker in Barrow In FurnessYou’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help...

  • Customer Service

    4 weeks ago


    Barrow-In-Furness, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Senior Personal Banker in Barrow In Furness -...


  • Barrow In Furness, United Kingdom NatWest Group Full time

    Join us as a Customer Service - Senior Personal Banker in Barrow In FurnessYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help...


  • Barrow-In-Furness, Cumbria, United Kingdom Adecco UK LTD Full time

    Customer Service Assistant (Barrow branch) 36.25 hours Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company...


  • Barrow-In-Furness, Cumbria, United Kingdom Adecco UK LTD Full time

    Customer Service Assistant (Barrow branch) 36.Are you a people person with a passion for providing exceptional customer service? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant. Our client is a leading company is a leading Building Society and is known for their commitment to...

  • Customer Service

    6 days ago


    Barrow-In-Furness, Cumbria, United Kingdom NatWest Group Full time

    Customer Service – Senior Personal Banker Share this job to Facebook. This will open a link in a new tab Share this job to X/Twitter. This will open a link in a new tab Share this job to LinkedIn. This will open a link in a new tab This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. ...


  • Lindal in Furness, United Kingdom Wax Lyrical Ltd Full time

    Job Advert **_ Are you ready to infuse your enthusiasm into a role that makes a difference? Picture this: a dynamic team, a global brand, and a purpose that revolves around crafting a better future. At Portmeirion Group, we're not just creating products; we're creating connections, stories, and experiences that resonate for generations. If you're a driven...

  • Service Colleague

    7 days ago


    Barrow-in-Furness, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Barrow Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 14 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days...


  • Barrow-In-Furness, United Kingdom James Fisher and Sons plc Full time

    **About the Role**: **Finance Shared Service Assistant** **Barrow-in-Furness, Flexible/Hybrid Working** **Permanent position** **The Company** James Fisher is a global supplier of trusted engineering services across the industries we serve, with an unrivalled ability to develop innovative solutions that meet the constantly developing needs of our customers...

  • Service Colleague

    2 weeks ago


    Barrow in Furness, United Kingdom Asda Full time

    Service Colleague - Barrow-in-furness Job TitleService ColleagueLocationBarrowEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week16Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date14 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety...


  • Barrow-In-Furness, United Kingdom Poole Townsend Full time

    Poole Townsend Solicitors Ltd are part of the Poole Townsend Group which is an established, highly reputable firm offering comprehensive legal, financial and property services through their team of experienced and qualified professionals. Based in Barrow-in-Furness and with five offices across the Furness Peninsular and South Lakes, we are one of the largest...

  • Project Manager

    3 weeks ago


    Barrow in Furness, United Kingdom Unify Full time

    Unify HQ are delighted to be recruiting for a Project Manager to work for a global FM contractor. Job Purpose: To deliver turnkey end-to-end Project Management solutions for minor and major revenue projects (and other project requests) across the Submarines account portfolio. Delivery of quality project solutions against Capital & Revenue spend awarded to...

  • Project Manager

    3 weeks ago


    Barrow in Furness, United Kingdom Unify Full time

    Unify HQ are delighted to be recruiting for a Project Manager to work for a global FM contractor.Job Purpose:To deliver turnkey end-to-end Project Management solutions for minor and major revenue projects (and other project requests) across the Submarines account portfolio. Delivery of quality project solutions against Capital & Revenue spend awarded to from...


  • Barrow, Cumbria, United Kingdom NatWest Group Full time

    Join us as a Customer Service - Senior Personal Banker in Barrow In FurnessYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help...


  • Barrow, Cumbria, United Kingdom NatWest Full time

    Join us as a Customer Service - Senior Personal Banker in Barrow In FurnessYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help...

  • Uc Work Coach

    4 weeks ago


    Barrow-In-Furness, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 324994**Salary**: - £29,500- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Work and Health Services - Universal Credit Job Centre - UC Operations North West/North Central England**Type of role**: -...


  • Barrow-In-Furness, United Kingdom Ormsgill off licence Full time

    '''Overview: We are seeking a dynamic and customer-oriented Retail Sales Associate to join our team at our location in. As a Retail Sales Associate, you will play a key role in providing exceptional customer service and driving sales. If you have a passion for sales and enjoy working in a fast-paced environment, we would love to hear from you. I have two...