Ecommerce Administrator Assistant
3 weeks ago
**Job Title**: eCommerce Administrator Assistant
**Reports to**: Head of Global Logistics & Operations
**Job Overview**:To manage inventory and logistics for our online stores
**Duties and Responsibilities**:
- Coordinating and monitoring of incoming and outgoing stock movements for
Warehouses
- Handling import/export issues (will be taught on job)
- Creating new, accurate listings for merchandise on the stock management system and online E-stores, working closely with account managers
- Creating SKU’s (product codes) and ASN (advanced shipping notice)
- Liaising with clients to put together merchandise and loan item shipments to meet their calendar requirements for global events. Includes scheduling and overseeing international return shipments
- Monitoring the support inbox and providing customer service support
- Checking and approving courier invoices
- Creating shipping documents
- Dealing with Freshdesk tickets
- Maintaining the relationship with the warehouses and ensuring they meet their SLA
- Liaising with couriers for incoming and outgoing shipments
**Qualifications**:
- Educated to A Level preferable
- E-commerce experience is an advantage
- Highly organised and proactive
- Good communication skills
- Excellent at prioritizing, managing a variety of tasks at once
- Excellent written and spoken English
- Proficiency in Outlook
- Very good understanding of MS Excel
- Experience in customer service preferable but not necessary
**Benefits**:
- 22 days paid holidays
- Company Pension
- Permanent contract
- Referral programme
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, W2 4UL: reliably commute or plan to relocate before starting work (required)
**Language**:
- fluent English (required)
Work Location: One location
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