Ecommerce Administrator Assistant

3 weeks ago


London, United Kingdom Jack Nadel International Full time

**Job Title**: eCommerce Administrator Assistant

**Reports to**: Head of Global Logistics & Operations

**Job Overview**:To manage inventory and logistics for our online stores

**Duties and Responsibilities**:

- Coordinating and monitoring of incoming and outgoing stock movements for

Warehouses
- Handling import/export issues (will be taught on job)
- Creating new, accurate listings for merchandise on the stock management system and online E-stores, working closely with account managers
- Creating SKU’s (product codes) and ASN (advanced shipping notice)
- Liaising with clients to put together merchandise and loan item shipments to meet their calendar requirements for global events. Includes scheduling and overseeing international return shipments
- Monitoring the support inbox and providing customer service support
- Checking and approving courier invoices
- Creating shipping documents
- Dealing with Freshdesk tickets
- Maintaining the relationship with the warehouses and ensuring they meet their SLA
- Liaising with couriers for incoming and outgoing shipments

**Qualifications**:

- Educated to A Level preferable
- E-commerce experience is an advantage
- Highly organised and proactive
- Good communication skills
- Excellent at prioritizing, managing a variety of tasks at once
- Excellent written and spoken English
- Proficiency in Outlook
- Very good understanding of MS Excel
- Experience in customer service preferable but not necessary

**Benefits**:

- 22 days paid holidays
- Company Pension
- Permanent contract
- Referral programme

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W2 4UL: reliably commute or plan to relocate before starting work (required)

**Language**:

- fluent English (required)

Work Location: One location



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