Community Support Worker

6 months ago

Worthing, United Kingdom Guild Care Full time

_Are you passionate about enhancing the lives of older individuals in our community? Join Guild Care as a Creating Connections Community Support Worker and make a meaningful impact_
- **Location**: Worthing, West Sussex
- **Hours**: 18 hours per week (flexible)
- **Payrate**: £10.70 per hour (Monday-Friday), £11.24 per hour (Saturday), £11.77 per hour (Sunday)

**What is the role?**

As a Creating Connections Community Support Worker at Guild Care, you will play a vital role in supporting older people to access a wide range of activities and services in the local community. Working under the guidance of the Service Manager, you will be responsible for providing practical assistance, individual befriending, and telephone support to promote community engagement and alleviate social isolation among older individuals in Worthing.
- Assisting the Service Manager, you will be responsible for:_
- Providing short-term practical support to individuals accessing the Creating Connections Service.
- Offering one-to-one befriending support and companionship to those in need of emotional assistance.
- Delivering telephone/non-contact support to alleviate loneliness and social isolation.
- Using motivational interviewing techniques to boost confidence and encourage community engagement.
- Providing additional support to individuals requiring assistance to achieve personal outcomes.
- Encouraging individuals to express their views and make informed choices about their lives.
- Raising awareness of available services, supporting access to relevant support, advice, and information.
- Maintaining a database of individuals receiving support, documenting service benefits and outcomes.
- Building and maintaining effective relationships with customers, relatives, carers, internal colleagues, and other professionals.
- Ensuring all feedback is encouraged, recorded, reported, and used to enhance the service.
- Understanding and adhering to Guild Care policies and procedures.

**What kind of person are we looking for?**
- Ability to communicate effectively with various individuals.
- Experience in engaging with older people.
- Works well in a team and individually.
- Maintains confidentiality and follows correct policies and procedures.
- Ability to travel within the Worthing area.
- Flexible availability, including occasional evenings and weekends.
- Satisfactory DBS check.
- Passion and experience in supporting older people, including those with dementia.
- Knowledge of the needs of older individuals, including people with dementia and their carers.
- Good IT, literacy, and numeracy skills.
- Understanding of safeguarding.
- Experience in the Care sector and/or voluntary sector.
- Ability to drive a minibus.

**Who is Guild Care?**

Guild Care is the number one not-for-profit charity based in the south, established in Worthing in 1933 by a team of dedicated volunteers. Our vision is for all people in need of care to live fulfilling, safe, and secure lives. We achieve this by ensuring our support and services are accessible, effective, and lovingly delivered.

**Why Guild Care?**

We offer a competitive salary, work-life balance, and the opportunity to progress your career to the next level. Training will be given, and support is readily available. Some of our amazing benefits also include:

- A fantastic employee assistance programme.
- The opportunity to enrol in a cash plan to support a variety of health appointments.
- 25% discount across all Guild Care retail stores.
- Local offers and discounts.
- A generous annual leave entitlement.
- You will receive an additional wellbeing day on top of your annual leave.
- Development is important for us; you will receive fantastic support for learning and development.

We pride ourselves on being a values-led, culture-driven organization.

**Our values (BELIEF)**:

- Brave - Courageous, passionate, empowered.
- Engaging - Straightforward, authentic, present.
- Loving - Genuine, caring, interested.
- Integrity - Respectful, accountable, trustworthy.
- Everyone Matters - Considerate, attentive, appreciative.
- Free to be me - Playing to strengths, supporting each other, being vulnerable.

**Job Type**: Part-time

**Salary**: £10.70-£11.77 per hour

Expected hours: 18 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Store discount

Day range:

- Monday to Friday

Physical setting:

- Day centre
- Homecare

Shift:

- Day shift

Ability to commute/relocate:

- Worthing: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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