Move Coordinator

3 weeks ago


Cardiff, United Kingdom intercityremovals.com Full time

**Intercity Removals is a UK and International Removals company based in Cardiff, UK.**

We are looking to recruit a Move Coordinator to join our busy team. We provide Domestic, International and European removal services to our clients.

We would ideally like applicants with least 2 years of sales experience not necessarily with industry experience as we will provide training.

**Responsibilities of the Sales/Surveyor Coordinator**
- Making contact with the client from qualified leads
- Take inbound telephone enquiries
- Book appointments with the clients
- Establish move requirements and volume through effective questioning
- Cost and prepare removal quotation and send to client.
- Maintain an effective system of follow up in accordance with Company procedures
- Conduct telephone/video surveys to establish volumes and provide quotations
- Book client’s removals dates/service and then pass onto operations team to handle
- All calls are in relation to UK Domestic, International and European removal services

**Required Experience**
- Experience in UK domestic & International Removals Industry is preferred but not essential.
- Strong customer service, sales and communication skills
- Good time management and the ability to prioritise tasks in a very fast paced environment
- Excellent telephone manner
- Excellent written and verbal English skills
- Experience in dealing with a variety of customers over the phone
- Sales / Telesales Experience is required
- Ability to work under pressure and problem solve, independently and unsupervised (the role will require you to work outside normal working hours during busy periods)

This opportunity is perfect for anyone wanting to work with an established, but growing company, great working environment and flexible hours.

Work Remotely
- No

**Salary**: £26,000.00-£29,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person



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