Receptionist

3 months ago

Newton Abbot, United Kingdom Finlake Resort &Spa Full time

**We are currently looking for a Receptionist who can work 40 hours a week to join our growing Finlake Holiday resort**

We are looking for a professional individual to assist our owners and guests at our prestigious and exclusive holiday resort. We expect nothing but the best and we need an exceptional person to be welcoming, practical and full of energy.

**Why Join Us**
- Competitive salary
- Bonus scheme
- 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time)
- Company Sick Pay
- Life Assurance/Life Cover
- Massively discounted holidays at any of our UK holiday parks
- Free Leisure Club Membership
- 25% - 50% off food and drink, leisure activities and spa treatments at qualifying park outlets
- Online, high street and leisure discounts
- Contributory Pension Scheme
- Employee Assistance and Wellbeing Program
- Uniform provided
- Cycle to Work Scheme
- Eye Test Contribution for VDU users
- Team Member of the Month award
- Annual Golden Palm Award reward
- Refer a Friend
- Training and Development Opportunities

**What Will You Do**

As a Receptionist you will be
- Handling guest queries
- Making reservations
- Checking in customers on their arrival whilst providing 5 star customer service
- Be involved in a wide range of customer service activities

The Reception area is a fast paced environment and therefore we are looking for a Receptionist who can work 40 hours a week and who is able to hit the ground running and integrate into the department quickly. If you are looking to work with a brilliant team of people in a demanding, yet rewarding role then this may be the opportunity for you

**What Will You Bring**

As a Receptionist, you should have
- Relevant reception or front of house experience
- Strong Communication skills (verbal, listening, writing)
- Excellent Customer Care Skills Able to deal with difficult situations professionally and efficiently
- An eye for quality standards and safety
- Enthusiasm for working with customers
- Ability to work on your own initiative
- A flexible approach to working including weekends and public holidays is essential

**Who We Are**

We have parks in some of the most stunning locations from the marina-side Gimblet Rock Park in North Wales to our family holiday and golf resort Praa Sands on the tip of Cornwall.

We believe what differentiates us from other parks are our:

- Family values and a real community feel
- Really special, beautiful locations
- Warm and friendly team that make it feel like home
- How we nurture the nature around us

INDFOH

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