Team Leader
3 weeks ago
Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We are recruiting for a Team Leader to join us and support across two of our Norwich practices.
Our Team Leaders are responsible for supporting and deputising the Practice Manager in leading our teams, driving and delivering daily performance and operations of the practice. Please note, you do not need dental experience - what we're looking for is a real people leader
**The role as a Team Leader**:
- Support the Practice team and the Practice Manager to achieve the practice performance targets and KPI’s
- Drive retention and reduce team turnover
- Support the Practice Manager with effectively managing team performance
- Build and maintain close and effective positive working relationships with clinicians
- Build and sustain close working relationships internally with head office support teams, regional teams and externally with NHS organisations and suppliers
- Becoming the CQC registered manager for the practice if required
- Provide an excellent patient journey and implement patient focused initiatives to ensure the highest level of patient care at the practice
- Support the Practice Manager in creating local commercial and marketing initiatives to support and build the practice business and aid with driving plans
- Supporting the Practice Managers with recruitment of team members, working closely with the resourcing, clinical and HR teams Assist with selecting and/or onboarding clinicians where appropriate
- Ensure practices maintain excellent operational standards and complies with Health & Safety at all times
- Effectively and efficiently completes any other reasonable tasks as requested by your line manager
**What we are looking for in a Team Leader**:
- Commercially minded individual with fantastic interpersonal skills
- Confident in leading a team with all levels of ability
- Understanding of how to generate income and control costs
- The ability to conduct difficult conversations & deal promptly with issues when they arise
**What we can offer you**:
- A competitive starting salary and the opportunity to increase this through training and development
- Access to an Employee Assistance Programme
- Progression, development & further education or qualification funding
- Contributory pension scheme, auto enrolment after 3 months service
- Discounted dental treatment after 6 months, extended to family members after 12 months
- Modern surgeries, excellent equipment and a dental software system
- You will receive support from your Operations Business Manager, Support Centre staff in our Head Office and Clinical Support Manager, as well as 24/7 access to the very best dental educators (CPD support)
INDHP
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