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Data and Operations Analyst

5 months ago

Edinburgh, United Kingdom eFinancialCareers Full time

At M&G our purpose is **to **help people manage and grow their savings and investments, responsibly.** As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliverresults and keep it simple.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
**The Role**:
We have an exciting opportunity within Distributions Operations for an Intermediaries Data and Operations Analyst. This area of the business provides a range of operations support to our Distribution sales teams. This role will support the on and off platformsales areas of the business.
In this role you will be an integral part of the wider Intermediaries Operations team which is responsible for supporting our sales teams sell to advisers both on and off platform. It is therefore important that the successful applicant has excellent analytical& innovative skills, has a strong stakeholder management background and is proficient in Microsoft Power BI alongside experience in the retail and Platform sales industry.
You will help design and implement processes, provide insight through MI of the adviser market and resolve issues and problems that increase efficiencies within the sales areas. It is important that you also develop and maintain strong relationships with stakeholdersand provide support to Operations Managers in the wider team. You will also need to be pro-active and spot opportunities to develop yourself and the business.
**Key Responsibilities for this role**:

- Using Microsoft Power BI to bring together large amounts of data, creating dashboards that provide business insight
- Working with senior stakeholders across both business arms, to support short and long term initiatives.
- Presenting sales analytics back to key stakeholders and senior management at senior management team meetings
- Helping to implement business change programs
- Delivering data operations support to the Retail and Platform sales teams and sales management

**Key Knowledge, Skills & Experience**:

- Experience working at a Platform within the Financial Industry and an understanding of the Platform market
- Experience within the Retail sales side of the industry also desirable but not essential.
- Knowledge / working experience of data analysis and reporting. Data analysis including; requirements, data modelling, data mapping and validation.
- Proficient in Power BI & MS Excel, using these to interpret large scale data sets, providing key business insight to senior management
- Experience of working with Salesforce CRMA (tableau) desirable
- Experience of working within a project environment
- Good communication and stakeholder management skills
- Initiative to spot areas for improvement in processes
- Excellent attention to detail, ensuring work is accurate
- Strong analytical and organisational skills
- Ability to prioritise and meet deadlines

Location: Edinburgh
Work Level: Experienced Colleague
Recruiter: Amy Curtis
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity,age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.