Appointment Booker

6 months ago

London, United Kingdom Resi Design LTD Full time

As an Appointment Booker at Resi, you'll gain exposure to a high-paced business, helping UK homeowners to bring their renovation project ideas to life. You’ll work alongside a team of high performing Business Development Specialists, and a variety of Home Development professionals including Architectural Designers, Planners, Digital Surveyors and Building Regulation Specialists.

**The Key Responsibilities of our Appointment Bookers**:

- Outbound calling warm leads generated by our various marketing channels
- Scheduling consultation calls with potential customers for Resi services
- On the job sales and industry specific training
- Assisting the Business Development Representatives
- Maintain a high standard of customer service
- Representing the Resi brand and values to our customers
- Accurately capturing relevant information when speaking to customers
- Tracking of enquiries and opportunities

**You Will Need**:

- Great phone communication skills
- Happy to be set targets
- To be confident with high volume outbound calling
- A positive attitude
- Excited by the idea of dealing with customers
- The willingness to understand the Resi vision and brand, able to communicate this successfully to our customers
- A willingness to flex hours
- An interest in property, architecture or construction would be advantageous

**What We Can Offer You**:
At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work - our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too. We have an ideas-led innovation culture and we really care about creating a diverse and inclusive team - so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. Because, at Resi, everyone has a voice, and we each know our part in shifting the needle. We offer our employees...
- A basic salary plus commission for this role
- Discretionary hybrid working
- On the job mentoring, coaching and learning + development
- Equipment and softwares that will enable you to do your best work
- The opportunity to learn from a range of industry experts you typically wouldn’t work with in a regular architecture practice
- 33 days holiday (including bank holidays) within your first year, increasing to 34 with an additional day of Birthday Leave after a year of employment
- Enhanced parental leave
- Regular company-wide socials organised by the Resi social committee, and paid for by Resi
- Health cash plan via Medicash
- Mental health support plan via Health Assured
- Free mortgage advice for you, friends and family
- Office and wider Workspace perks including snacks, fruit and refreshments in the office plus an on-site cafe

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