Sales Assistant

4 months ago

London, United Kingdom Primo Diamonds Limited Full time

Primo Diamonds is a leading bespoke engagement ring company that offers exquisite diamond jewellery and exceptional customer service. We pride ourselves on creating memorable experiences for our customers and helping them find the perfect engagement rings that symbolize their love and commitment.

**Job Overview**:
We are seeking a motivated and talented Sales Executive - Appointment Booker to join our team. The primary responsibility of this role is to generate sales leads and schedule appointments for our sales team. As an Sales Executive - Appointment Booker, you will be the first point of contact for potential customers, representing Primo Diamonds with professionalism and providing an exceptional customer experience.

**Responsibilities**:

- Develop a deep understanding of Primo Diamonds' products, services, and value proposition to effectively communicate with potential customers.
- Qualify leads by asking relevant questions and gathering information to determine their needs, preferences, and budget.
- Provide accurate and detailed information about our engagement rings, customization options, pricing, and promotions.
- Schedule appointments for potential customers to visit our showroom or meet with our sales representatives.
- Follow up with leads in a timely and professional manner to nurture relationships and encourage them to move forward in the sales process.
- Maintain a customer database and update records with relevant information and interactions.
- Collaborate closely with the sales team to ensure a smooth transition of leads and provide necessary information for successful appointments.
- Meet or exceed individual and team targets for lead generation and appointment bookings.

**Requirements**:

- Minimum 12 months previous experience in sales, customer service, or appointment booking is preferred.
- Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
- Strong interpersonal skills and the ability to build rapport with potential customers.
- Self-motivated with a proactive approach to generate leads and achieve sales targets.
- Good organizational skills and the ability to manage multiple tasks and priorities effectively.
- Knowledge or interest in diamonds and engagement rings is a plus.
- Proficient in using CRM software and other sales tools.

Pay: From £21,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: In person

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