Sales Coordinator

3 months ago

London, United Kingdom Treehouse London Full time

Overview:
**Grow with us...**:
Here’s a growth opportunity you don’t find often assisting the best and most innovative in the luxury hospitality industry today. As part of Treehouse Hotel, you’ll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. You'll thrive in organized chaos and be hardwired to succeed. Long story short? We love people who love a challenge. We’re currently searching for a high-energy, up-for-anything, ridiculously organized Sales Coordinator to support our sales team.

The Coordinator will assist in selling guest rooms, catering services and banquet facilities as directed. They will also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and perform other tasks related to the position.

Inside Tip: If you're the most organized person you know and have a knack for making calm out of chaos, you may be precisely who we are looking for.

**PRINCIPLE DUTIES AND RESPONSIBILITIES**
- Answer telephone and respond to caller inquiries in a pleasant manner.
- Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
- Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
- Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, amenities etc.).
- Manage and maintain sales managers schedules, appointments, and travel arrangements.
- Assist sales team by managing schedules, filing important documents, and communicating relevant information.
- Arrange and co-ordinate meetings, events, and any appointments.
- Record, transcribe and distribute minutes of meetings when needed.
- Perform hotel site tours with potential clients.
- Monitor, screen, respond to and distribute incoming communications.
- Other duties as assigned by Director of Sales or leadership team.

Qualifications:
**About you...**:

- A post-secondary diploma or degree in a field of study related to this profession; 2 or more years of experience in a comparable position and/or an equivalent combination of education and experience.
- Strong administrative, organization, and technical skills.
- Proficient in Microsoft Office (Outlook, PowerPoint, Word etc.)
- Must be detail oriented and accurate
- Ability to manage multiple priorities, goal oriented and must meet deadlines.
- Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality.
- Willing to “pitch-in” and assist colleagues with their job duties and be a team player.
- Excellent verbal and written communication skills.
- Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel.

**About us**

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

- Designed by Nature work environment
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can

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