Support Worker

4 weeks ago

Hertfordshire, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004491
- Date posted
- 20/01/2023
- Application closing date
- 26/02/2023
- Location
- Hertfordshire
- Salary
- £20,592.00
- Package
- 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
- **Support Worker**:

Job description
- **Recruiting for a Support Worker to join our Learning Disabilities Service in Hertfordshire**

£20,592.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

**Shift patterns**:
Early - 7am - 3pm

Late - 2pm -10pm

5/7 including weekends and BH

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We’re looking for a Support Worker to join our Mental Health service.

**Essential**:

- NVQ Level 2 or equivalent or experience within charity/social care sector.

**Desirable**:

- Experience in working with people with Learning Disabilities and Autism.

**Job Overview**:
Linden Road in Redbourn supports 2 gentlemen living in their own bungalows with everyday life skills. The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.

We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer’s abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.

Driver desirable.

**Key Responsibilities**:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- To provide a flexible and responsive support service that is tailored to each customer’s abilities and aspirations.
- Providing personalised support with daily living activities, including practical assistance to support customers to independent living
- Supporting customers to maintain a healthy environment, including cleaning their accommodation and maintaining good personal hygiene
- Willingness to drive the customers’ Motability vehicles on a 1/2/3 to 1 basis, however a driving license is not essential
- To maintain appropriate records to a professional standard in accordance with Look Ahead’s policies and procedures
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead’s policies and procedures
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

**Person Specification**:

- Exudes a warm friendly presence and open behaviour
- Is respectful, articulate and sensitive in style of communication
- Excellent communication and teamwork skills
- Excellent customer relationship management and ability to lone work
- Proven experience of motivating and supporting customers
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- The ability to think creatively to work with the staff team to provide a variety of community activities for our customers
- A willingness to work evenings, weekends and bank holidays on a rota basis
- A willingness support the customers in various community activities, such as swimming, walking, going to the church etc.
- Driver desirable.
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. _
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

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