Support Secretary/clerical Officer Cardiology

2 months ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Band 3

30 Hours per week

Permanent

As a member of the Cardiology Service, the post holder will provide clerical and administrative support to the department. They must have the ability to plan own workload as appropriate and provide support as required to the team.

To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.

Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action.

Opening, sorting and date stamping the department internal and external post. Photocopying documents and sending fax’s as required.

Manage and update the filing system, archiving notes as necessary from the current files. Maintenance of records.

Organise notes for doctors clinic sessions involves making appointments, dealing with queries, obtaining management referral letters, maintaining appointments diary, retrieving notes and writing to GPs about patients who do not attend clinic appointments.

Access results on IPM systems as and when required in a highly confidential manner.

Provide clerical and administrative support.

Organise and retrieve notes required for the daily appointment system

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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To provide comprehensive administrative, clerical and audiotyping support to the care group.

Work in a team based secretarial service providing support for each other and ensuring continuity of service.

Booking clinic appointments and outcoming clinic appointments

Retrieval of referrals from patient appointment system



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