Customer Service Agent
4 months ago
Salary £22,672.00 per year
**Call Centre Advisor**
**Location: Glasgow**
**Kura are an accredited living Wage employer**
**Who we are**
We offer an industry leading salary and benefits package, with an enhanced Maternity and Paternity provision, a well-developed recognition programme, and loyalty awards for tenure.
Our unique approach to coaching and learning has been designed in line with our vision to be Unrivalled in Developing People, and we work with every person in our business to provide opportunities that meet their personal needs and objectives.
We value diversity in our business and unite our people under our shared values:
Vulnerability: We bring our true selves to work.
Curiosity: We ask questions.
Learning We seek feedback.
Courage: We call it out in the moment.
Accountability: We know it's always down to us.
**Role Details**
We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking.
Some of our shifts feature answering live chats as well as taking inbound and outbound calls.
In this role you will handle customers within one of the following business streams:
- Energy
- Life Insurance
- Auto insurance
- Broadband/Mobile
- Financial Services
- Healthcare
- Charity
You will receive full paid training on our systems, products, and call handling.
**Benefits**
- Pay Advance - Up to £600.
- Referral programme - You can earn up to £500 for each referral.
- Enhanced CSP & Maternity/Paternity Scheme
- Bonus Opportunity
- Employee Assistance Programme - a free and confidential personal support service that is available to you 24 hours a day.
- Cycle to work scheme - Save up to 42% off a new Bike.
- Store Discounts - up to 25% off Gym Membership, up to 10 % off the cost of a holiday and much more.
**Requirements**:
- 12 months of experience in call centre
- Communication and listening skills
- Computer literacy
- Individuals who are passionate about their work and commitments.
**Next steps**
**Salary**: £22,672.00 per year
Work Location: In person
-
Customer Service Agent
5 months ago
Glasgow, United Kingdom Auxillis Full time**Salary**: £25,351 pa + bonus up to £1,850 pa OTE **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to...
-
Customer Service Agent
5 months ago
Glasgow, United Kingdom Auxillis Full time**Salary**: £25,351 pa + bonus up to £1,850 pa OTE **Weekly Hours**: 42.5 hours **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to be...
-
Customer Service Agent
3 weeks ago
Glasgow, United Kingdom Imperial Consulting Full timeImperial Consulting is expanding our Glasgow team, and we are looking for enthusiastic individuals to join us as Customer Service Agents. This role involves engaging with customers directly, offering tailored utility solutions that meet their needs. If you enjoy building relationships and thrive in a face-to-face environment where you can make a difference,...
-
Customer Service Agent
5 months ago
Glasgow, United Kingdom Webhelp Full time**Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - Smart, bubbly, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you to join our Webhelp team in Glasgow as a Customer Service Agent. - Join our fun-loving global community of more than 120,000 passionate people who work...
-
Customer Service Agent
5 months ago
Glasgow, United Kingdom Webhelp Full time**Job Advert** Smart, bubbly, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you to join our Webhelp team in Glasgow as a Customer Service Agent. Join our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the...
-
Customer Agent
2 weeks ago
Glasgow, United Kingdom Imperial Consulting Full timeImperial Consulting is expanding rapidly in Glasgow, and we are excited to bring on board a proactive Customer Agent to join our team. This role is ideal for individuals who enjoy interacting with people directly, providing exceptional service, and driving results through sales and engagement. If you’re passionate about helping customers and want to...
-
Customer Service/Sales Agent
1 month ago
Glasgow, United Kingdom CV-Library Full timeJob Title - Sales Agent (WFH) Salary - £22,300 Location - Glasgow City Centre/Home Based Hours - Monday to Friday (9.00-1700) PLEASE NOTE WE ARE ONLY SHORTLISTING CANDIDATES WHO CAN COMMUTE TO GLASGOW CITY CENTRE. The training for this role will be based in Glasgow City Centre for 3-6 weeks. Key responsibilities include: * Managing existing and...
-
Customer Service Field Agent
2 days ago
Port Glasgow, United Kingdom Randstad Delivery (GBS) Full timeWe are seeking a skilled and enthusiastic Field Agent to join our team at Randstad Delivery (GBS).This exciting role involves driving to various locations, interacting with customers, and providing exceptional service.Key Responsibilities:Drive to designated locations and engage with customers in a professional and courteous mannerProvide clear and concise...
-
Customer Service Agent
4 months ago
Glasgow, United Kingdom Webhelp Full time**Job Advert** Smart, bubbly, hardworking, motivated, passionate? Looking for a new part-time opportunity? Sound like you? Then we have an amazing opportunity for you to join our Webhelp team in Glasgow as a Customer Service Agent. Join our fun-loving global community of more than 120,000 passionate people who work across 190 locations in over 60 countries...
-
Customer Service Agent
4 months ago
Glasgow, United Kingdom Webhelp Full time**Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - Smart, bubbly, hardworking, motivated, passionate? Looking for a new part-time opportunity? Sound like you? Then we have an amazing opportunity for you to join our Webhelp team in Glasgow as a Customer Service Agent. With a starting salary of £21,757 and...
-
Customer Support Agent
4 months ago
Glasgow, United Kingdom itison Full time**Customer Support Agent - Full time - Glasgow HQ** At itison we believe life is about the experience. We’re on a mission to match our 1.7 million members with the best local experiences to share with their favourite people. We do this by working with over 5,000 of the best local and national businesses; creating our own spectacular major events;...
-
Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Randstad Delivery (GBS) Full timeJob Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and ensuring customer satisfaction.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Randstad Delivery (GBS) Full timeJob Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing exceptional service, and ensuring customer satisfaction.Key Responsibilities:Provide excellent...
-
Customer Service Agent
5 months ago
Glasgow, United Kingdom Menzies Aviation Full time**Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** With a...
-
Collection Agents
5 months ago
Glasgow, United Kingdom Gi Group Full time**Full Time**: **Permanent**: **Collection Agents** - Competitive Salary - Hybrid working - 35hrs per week - 33 Days Holidays - Excellent Pension plan My client a well-respected and established Financial Service Company base on Glasgow are expanding their staff in all divisions and are looking for experienced Collection Agents Offering an excellent...
-
Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Bill Gosling Outsourcing Full timeAbout UsBill Gosling Outsourcing is a company committed to the career development of its people. We offer a modern facility and a team environment, making us an attractive choice for those looking to grow their careers.Job SummaryWe are seeking a Customer Service Agent to join our Glasgow team. As a Customer Service Agent, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Bill Gosling Outsourcing Full timeAbout UsBill Gosling Outsourcing is a company committed to the career development of its people. We offer a modern facility and a team environment, making us an attractive choice for those looking to grow their careers.Job SummaryWe are seeking a Customer Service Agent to join our Glasgow team. As a Customer Service Agent, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Glasgow, Glasgow City, United Kingdom Bill Gosling Outsourcing Full timeAbout UsBill Gosling Outsourcing is a company committed to the career development of its people. We offer a modern facility and a team environment, making us an attractive choice for those looking to grow their careers.Job SummaryWe are seeking a Customer Service Agent to join our Glasgow team. As a Customer Service Agent, you will be responsible for...
-
Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Bill Gosling Outsourcing Full timeAbout UsBill Gosling Outsourcing is a company committed to the career development of its people. We offer a modern facility and a team environment, making us an attractive choice for those looking to grow their careers.Job SummaryWe are seeking a Customer Service Agent to join our Glasgow team. As a Customer Service Agent, you will be responsible for...
-
Estate Agent
4 months ago
Glasgow, United Kingdom Allen and Harris Shawlands Full timeEstate Agent At Allen & Harris, part of the Connells Group, we’re looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Shawlands. Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by...