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Senior Credit Controller
4 weeks ago
Tradebe are looking for a Senior Credit Controller for our Warrington office.
The main purpose of this role is driving best practice within the department, looking to make improvements to processes where possible. To be a point of escalation for complex queries/problems for customers across the team. To help find long-term solutions to problem accounts.
We offer:
- Competitive salary
- Quarterly bonus
- 25 days holiday plus 8 bank holidays
- Pension
- Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
The person:
- Interpersonal skills (ability to interact and empathize with the rest of the organisation)
- Demonstrated ability to partner with counterparts in other key functional disciplines.
- Proven relationship development skills
- Previous experience in a credit control role.
- Previous experience with SAP.
- Proactive manner and problem-solving skills.
- Intermediate MS Excel skills.
- Good attention to detail and organisational abilities.
- Strong communication skills.
The Role:
- Responsible for running departmental reports (aged debt, accounts on stop, customer performance).
- Overseeing the new account creation process.
- To ensure departmental tasks are carried out on time, arranging cover where necessary.
- Liaise with account managers from around the company to tackle problem accounts and ensure queries are followed up where necessary.
- Maintenance of the customer master database, ensuring all relevant customer information is kept up to date.
- Analysis of customer credit performance, utilising data from associated credit reference agencies, and escalating potential risks where necessary.
**Job Types**: Full-time, Permanent
**Salary**: £32,000.00-£36,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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