Senior Credit Controller

4 weeks ago


Marlow, United Kingdom Tradebe Environmental Services Full time

Tradebe are looking for a Senior Credit Controller for our Warrington office.

The main purpose of this role is driving best practice within the department, looking to make improvements to processes where possible. To be a point of escalation for complex queries/problems for customers across the team. To help find long-term solutions to problem accounts.

We offer:

- Competitive salary
- Quarterly bonus
- 25 days holiday plus 8 bank holidays 
- Pension  
- Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)

The person:

- Interpersonal skills (ability to interact and empathize with the rest of the organisation)
- Demonstrated ability to partner with counterparts in other key functional disciplines.
- Proven relationship development skills
- Previous experience in a credit control role.
- Previous experience with SAP.
- Proactive manner and problem-solving skills.
- Intermediate MS Excel skills.
- Good attention to detail and organisational abilities.
- Strong communication skills.

The Role:

- Responsible for running departmental reports (aged debt, accounts on stop, customer performance).
- Overseeing the new account creation process.
- To ensure departmental tasks are carried out on time, arranging cover where necessary.
- Liaise with account managers from around the company to tackle problem accounts and ensure queries are followed up where necessary.
- Maintenance of the customer master database, ensuring all relevant customer information is kept up to date.
- Analysis of customer credit performance, utilising data from associated credit reference agencies, and escalating potential risks where necessary.

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00-£36,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person


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