Customer Service Manager

**Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

Based at any of our airports - Manchester, Stansted or East Midlands Permanent role MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. At MAG, we recognise...

**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...

An opportunity has arisen for a Customer Service Manager to join an e-commerce retail business based in Manchester. The Customer Service Manager will lead and develop the customer service team, ensuring high levels of service. **Client Details** Our client, based in Manchester, is a market leading e-commerce business. With a wide range of customers...

CurrentBody, a global ecommerce company specialising in beauty devices, is seeking a skilled and experienced Customer Service Manager to join our team. As the pioneering online destination for home use health and beauty technology, we offer the largest selection of safe, clinically-proven electrical health and beauty products in the world, backed by our...

CurrentBody, a global ecommerce company specialising in beauty devices, is seeking a skilled and experienced Customer Service Manager to join our team. As the pioneering online destination for home use health and beauty technology, we offer the largest selection of safe, clinically-proven electrical health and beauty products in the world, backed by our team...

Based in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied **Client Details** Our client is a leading logistics company, overseeing UK transport, warehouse and...

Based at any of our airports - Manchester, Stansted or East Midlands At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. At MAG, we recognise creating a...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving...

As a Customer Service Manager you will be responsible for managing and supporting a large team as well as driving forward improvement plans for the team and business. **Client Details** Based in Manchester. This client is a not for profit housing association. **Description** **The responsibilities of the Customer Service Manager will include but not...

Out client are looking for an experienced Customer Service Manager to join their Manchester office. You will be managing a team of minimum 15 people, ensuring the exceptionally high level of service they provide is maintained. **Essential experience** - Managing a team - 1 year **minimum**: - Customer service experience - 2 years **minimum** **Desirable...

About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including...

Based at any of our airports - Manchester, Stansted or East Midlands About us: At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations...

About Pearson: Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including...

About Pearson:Pearson is a prominent global education and publishing company with a rich history dating back to its founding in 1844. Specializing in educational products and services, Pearson operates in over 70 countries, serving students, educators, and professionals worldwide. The company offers a wide array of educational resources, including textbooks,...

The Customer Operations Team Manager will play a crucial role in driving customer service excellence within the not for profit and charities sector. Our client is a sizeable player within the not for profit and charities industry. With a significant number of employees, they are making a real difference in the Manchester community by providing essential...

Our client is a sizeable player within the not for profit and charities industry. With a significant number of employees, they are making a real difference in the Manchester community by providing essential services to those in need. Direct and oversee the customer service team to ensure high service standards are met. Develop and implement customer...

The Customer Operations Team Manager will play a crucial role in driving customer service excellence within the not for profit and charities sector. With a significant number of employees, they are making a real difference in the Manchester community by providing essential services to those in need.DescriptionDirect and oversee the customer service team to...

**Job responsibilities** Making Calls arranging Service Installations with our engineers throughout the UK Booking appointments into internal booking system. Updating customer details on internal databases. Daily, Weekly Reporting to Customers and Management. Multi-task and prioritise conflicting deadlines and workloads. Maintaining (SLA) Service Level...