Ward Clerk

An exciting opportunity has arisen to join the e-Systems teamat Sheffield Children’s NHS Foundation Trust as a Ward Clerk.

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

A key member of the Ward Clerk Team and the overall e-Systems Team, you will provide acomprehensive clerical and support service to the wards. Ward Clerks are a key component to the wards, who excel in providing efficient support to each other, the staff on the ward and the service. Communication and sharing knowledge with each other helps to improve the team’s efficiency and quality of work, together with the respect and support given to each other to achieve a common goal.

You will be able to work as part of a busy team, work independently, work to unpredictable working patterns, and be able to work to conflicting and challenging deadlines.

You will be responsible for providing administrative support to the ward. This will involve the use of several different systems that assist in providing this service including Evolve, Careflow and Bluespier. Communication is a key component to this role and will support in the effective running of the service. As Ward Clerks are often the first point of contact, an empathic understanding towards others is a vital skill that is required for this role.

As the role can often be met with emotional demands it is essential for you to acknowledge your own health & wellbeing as well as that of your colleagues. Initiative is a primary skill required for this role as you will be expected to be flexible and reliable working closely with Ward Managers and nursing staff to ensure that the ward operates to provide the continuity for patient care.

Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
- Outstanding patient care
- Brilliant place to work
- Leader in children’s health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

The main purpose of this role is to provide a front desk service on our Theatre Admissions Unit (TAU) and provide a non-clinical support to the unit. The role will also provide, preparing physical files for clinical staff to document a patient's visit and admissions and discharge procedures for patients. The role will also require liaising with other teams, dealing with all incoming telephone calls and provide patient access to the ward.

We are seeking someone who is conscientious, able to work with ambiguity by problem solving and keen to work in a fast -paced environment.

We would be delighted to hear from you if you feel you have the right qualities for this role. Both NHS and non-NHS experience are welcome

Inclusive Recruitment & Selection

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

- Compassion - leading by kindness and showing empathy, understanding and respect
- Accountability - striving to do the right thing and owning responsibility
- Respect - value differences, tackling inequality and fostering a culture of inclusion
- Excellence - delivering a high-quality standard of care