Contact Center Team Lead

As a Contact Center Quality Assurance Agent you will be responsible for a wide variety of the support and administrative activities within the contact centre. This will include ensuring that quality assurance is at the highest standard possible and that we have the right schedules in place to deliver the best possible service for our patients. You must...

About the RoleThis is an exciting opportunity to join our Vans team as a Contact Center Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels.Main Responsibilities:Respond to customer inquiries via email, phone, and online chat.Resolve customer complaints...

**Contact Center Sales Advisor** **Applicants must live in Nottingham or be able to commute reliably in case of technical issues** **£19773 per annum / £10.14 p/h + Performance bonuses and incentives (£350 on average, but our top earners take home £600 per month!)** **Free Sky TV + discount on Broadband and Mobile products (Worth £1000+ a...

Job RoleUser-Centered Design LeadWe are seeking a skilled User-Centered Design Lead to join our team at Boots. In this role, you will work closely with product designers and researchers to create user-focused content that is accessible and intuitive.As a User-Centered Design Lead, you will be responsible for researching, writing, and designing great user...

Data Center Director Job Summary:We are seeking an experienced Data Center director to lead our team as we expand our operations across the EU. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers.The successful candidate will have over 3 years of experience in a similar role and possess expertise in...

Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We’re also here to make this whole energy thing way easier for our customers....

About the Role:We are seeking an experienced Data Center director to lead our team as we expand our operations across the EU. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers.Your primary focus will be on managing and improving our low-latency Data Center network. This includes monitoring the data...

Data Center Operations Manager Job SummaryWe are seeking an experienced Data Center Operations Manager to join our team at Hamilton Barnes Associates Limited. As a Data Center Operations Manager, you will be responsible for overseeing the day-to-day operations of our data centers, ensuring they run smoothly and efficiently.Your key responsibilities will...

Job SummaryThis is an exciting opportunity to work as a General Managers Support Team Lead at EngineeringUK's Fulfillment Centers in the UK. As a key member of the site leadership team, you will play a vital role in ensuring seamless operations and exceptional customer experience.

About the JobWe are looking for a highly skilled Data Center Technician to join our expanding Infrastructure Operations team. As a Data Center Technician, you will be responsible for resolving a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems. You will work as part of the Data Center Operations (DCO)...

About the Role:We are Amazon, a dynamic and fast-paced organization with a passion for delivering exceptional customer experiences. As a Fulfillment Center Operations Manager, you will play a critical role in driving the success of our Fulfillment Centers, working closely with operations teams to plan and execute events, manage site charity budgets, and...

Role OverviewThis position involves working as part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. The successful candidate will become the primary resolver for their support team, gaining troubleshooting skills on different hardware and software...

Smart DCC are on a mission for smarter energy by connecting homes and businesses to a secure network for digital smart meters. This network, and the data stored within it, wants to allow easier and quicker switching for consumers across the UK. This is an exciting opportunity to join a passionate and growing team, based at our technology hub in Ruddington....

At Capital One, we're seeking a skilled Cloud Contact Centre Technical Lead to drive the adoption of Amazon Connect as our Contact Centre technology. The successful candidate will play a key role in analysing and optimising contact centre performance and efficiency, ensuring seamless integration with our cloud infrastructure.The ideal candidate will have...

Job DescriptionWe are looking for an experienced and organised individual to join our team as a General Manager's Assistant. In this role, you will be responsible for coordinating engagement events across the site, managing associated budgets, and driving communication within the Fulfillment Center.Key AccountabilitiesCoordinate and plan onsite employee...

**Role: Customer Contact Centre Team Leader** **Salary: Up to £28,000 + Bonus** **Location: Nottingham, NG9 6DP** You’ll be a determined and confident leader, looking for an opportunity to join an established and successful team based in Nottingham. With a background in either customer services or telemarketing, you will be confident working well under...

Job OverviewWe are looking for an exceptional Team Leader to join our team at a supported living care home in Nottingham.The successful candidate will have a passion for care and experience working in a similar role, with a focus on delivering person-centered care to residents with complex needs.Key responsibilities include:Developing and implementing care...

Contact Lens SpecialistSpecsavers, a leading provider of eye care services, is seeking an experienced Contact Lens Specialist to join their Nottingham branch. As a key member of the team, you will assist experienced opticians with daily tasks and procedures, including contact lens fittings and eye examinations.The ideal candidate will have a valid GOC number...

We are looking for a highly skilled professional to join our team as a Knowledge Strategy Lead. The successful candidate will be responsible for defining and delivering against an agent knowledge strategy for Customer Facing agents within all of our customer contact centers.The ideal candidate will have experience in a similar agent training or knowledge...

Job Description: As a Contact Lens Professional, you will play a vital role in delivering high-quality eye care services to our customers in Nottingham. Your primary responsibility will be to provide accurate and efficient contact lens fittings, while also ensuring that patients receive excellent aftercare support. You will work closely with our experienced...