Reception Administrator

6 days ago


Basingstoke, United Kingdom Mitie Full time

**Responsibilities**:

- To open and close Reception Monday-Friday 08.00-17.00 hrs
- Respond to telephone calls in a professional, friendly and effective manner
- Welcome visitors to Festival Place Management Suite and ensure that they are looked after and dealt with promptly
- Issue visitor passes, providing health and safety advice as required
- Carry out administration functions for the Operations team as required
- Support the Compliance Manager with the Clients and Mitie's online Health and Safety systems including permits to work and incident reports
- Type up Fire Audits from the Operational Managers to be distributed to the retailers
- Provide a weekly Fire Audit update to the Support Services Manager
- Provide a weekly Complaints list, and any action taken, to the Support Services Manager
- To be an active Fire Warden for Front of House
- To record daily Waste Sheets ensuring correct data is added to spreadsheets
- To be responsible for the administration of pallet collections
- Accept and sign for parcel deliveries and ensure relevant departments receive the deliveries
- Manage the booking of meeting rooms ensuring that refreshments are provided as required
- Ensure the meeting rooms are kept at a high standard, and well maintained
- Sorting incoming mail and distributing accordingly
- Assist the Support Services team as required by the Support Services Manager
- Maintaining stock levels of stationery and creating order lists as needed

**Additional Responsibilities**
- Adhere to all Festival Place and Mities policies and procedures
- Undertake any other reasonable duties as required to meet the needs of the business
- Attend any training or development courses as necessary
- Take reasonable care for the health and safety of yourself, colleagues and the general public who may be affected by your acts or omissions at work

**SKILLS**
- Knowledge of Microsoft packages e.g. Outlook, Word, Excel, PowerPoint
- Excellent communication skills
- Excellent organisational skills



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