Phlebotomy Team Leader

5 months ago

Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

Phlebotomy Team Leader - Band 3

**Contract**: Permanent - Full-time 37.5 hours per week

To undertake as directed, phlebotomies duties throughout the trust. This will involve routinely handling biological samples and it is therefore essential that he/she is aware of the departmental safety policies which must be observed at all times.

The post holder will work as part of a team to provide a blood sample collection service to the wards and outpatient. The post holder will be required to perform a range of phlebotomy / venepuncture techniques in a variety of clinical settings and will work without direct supervision.

The work requires flexible approach to hours of employment. You will also be required to cover Weekends (Saturday (7 -3) and Sunday (9-5)) /Bank Holidays as per Rota.

Please see attached job description for more information about this role and working in our Trust.

Collect blood samples from inpatients and from patients attending the outpatient clinics within the Trust sites.

Communication and people skills are an important part of being a phlebotomist. There are many people who are scared of needles and get sick at the sight of blood. It is a phlebotomist’s responsibility to make sure they explain the procedure to alleviate fears and elicit cooperation

In cases of particular difficulty to obtaining the blood sample, refer the patient back to the requesting doctor.

To dispose safely of used needles and contaminated waste in the appropriate containers

To ensure samples are labelled accurately with required patient information and tests required

To maintain knowledge and skills in emergency situations, e.g. fainting/collapse of the patient

Ensures that blood sample bottles are accurately labelled in accordance with departmental policies and procedures by following BCSH guidelines.

Communicates effectively with other staff groups both internal and external.

Provides and receives sensitive information from patients and their representatives where empathic skills are required. Includes communication with difficult patients who may have barriers to understanding. Is able to present information accordingly.

Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients.

RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility.

Demonstrates excellent personal communication and team working skills.

Complies with the requirement to practice within data protection and confidentiality guidelines.

Attends departmental and Trust-wide staff meetings as appropriate.

Is aware of the limitations of the phlebotomy remit and can refer problems or anomalies as appropriate.

The post holder will be expected to undertake training and development as directed and take reasonable steps to maintain up to date professional knowledge for proper performance of role, including maintaining portfolio of continuous professional development as required

The post holder is required to positively participate in an appraisal system

The post holder will be appraised on an annual basis and the process will include a review of the past year’s performance, setting of aims and objectives for the coming year and identification of educational needs

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