Crhtt Team Leader

1 week ago

Llantrisant, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Provide effective leadership for a team of staff providing a high quality service within the resources available within a defined area.* Foster robust working relationships with all disciplines and partners.* To respond as required to serious and untoward incidents, complaints and communications regarding team issues providing feedback to the team to ensure lessons learnt are shared and inform practice feedback.* Work as part of a team, fostering good communication with colleagues of all disciplines whilst ensuring that all communications are conducted with dignity and respect. Manage highly complex and contentious information effectively demonstrating excellent communication skills, both orally and in writing.* Promote effective communication within the team by organising and chairing handover meetings, regular team meetings, cascading information, discussing pertinent issues and directing the team where necessary.* Be responsible for providing accurate, current, comprehensive and concise records in accordance with the Nursing Midwifery Council Standards for Records and Record Keeping, the Health Boards Patients Record Policy and in compliance with the Data Protection Act.* Participate in meetings/represent the Senior Nurse in Directorate/Divisional meetings whenrequested.* Demonstrate good organisational skills and efficient use of resources when preparing a rota,managing annual leave, planning training, deploying staff to support both crisis and home treatment and the Crisis Hub according to competency and workload thus meeting identified patient needs and prioritises.* Directly responsible for the recruitment of staff of all disciplines within the CRHT.* Responsibility for the maintenance of health and safety standards both within the CRHT base and in the community. This includes the development of both clinical and general risk assessment plan.* To ensure delivery of health board policies and procedures such as sickness, lone worker and dignity at work.* Undertake investigations and make recommendations on behalf of the health board, including complaints, chronologies and clinical reviews.* Manage and maintain a diary of all work activities, making it available for audit as necessary.* Take the lead role in the management of complex cases, provide skilful and comprehensive assessment of clients referred to the crisis and home treatment service ensuring risk assessment is an integral component of clinical work and to support staff in such cases ensuring care is delivered and evaluated on a regular basis.* Assess and manage critical/ unpredictable situations that arise within the service on a day to day basis.* Demonstrate ability to present cases to the wider MDT considering best treatment options and making recommendations to support the patients who is in crisis and or home treatment.* Establish rapport and maintain supportive professional relationships with clients and their careers, even when there are barriers to acceptance such as lack of insight or difficulties adjusting to complex life changes; recognising the stress associated with caring.* Be responsible and accountable for receiving and providing highly complex, contentious and sensitive information to patients regarding their health status or future treatment.* Be responsible for providing accurate, current, comprehensive and concise records in accordance with the Nursing Midwifery Council Standards For Records and Record Keeping, the Health Boards Patients Record Policy and in compliance with the Data Protection Act.* Participate in meetings/represent the Senior Nurse in Directorate/Divisional meetings whenrequested.* Lead and coordinate the work of the multidisciplinary CRHT.* Provide leadership to the nursing staff within CRHT.* Manage the performance of the team through PDRs, training needs analysis and supervision.* Oversee a system of caseload management within the CRHT service.* Develop and implement changes in clinical practice both within CRHT and to the wider mental health group.* Undertake surveys or audits, as necessary to own work.The post holder will be required to teach other staff as required. this could include staff from other professional backgrounds, including people from other organisations, patients, carers and relatives.* Mentor and facilitate the training and development of staff, both individually and as teams: This includes students of all disciplines who are based in the CRHT as well as post graduate CRHT members.* Create learning environment for students and forge links with education providers.* Oversee and participate in mandatory training programmes to ensure that CRHT staff comply with Health board Policies.* Maintains patient records to ensure information is accurate and up to date for future reference and complies with the Data Protection Act, schedules meetings to fit with otherstanding diary commitments.* Prepares care plan to ensure the delivery of effective patient care.* Consider the job in a time frame

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